QUALITY ASSURANCE SPECIALIST

ADP, Inc.; Doylestown (Bucks County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

DailyPay

Medical, Dental & Vision Insurance

Wellness Programs

Employee Referral Bonuses

Career Advancement Opportunities

Make a Difference Every Day

Support Individuals and Families

Strengthen Communities

Job summary

The Children’s Home of Reading is seeking a Quality Assurance Specialist to partner with the Quality Department and program teams to ensure high-quality service delivery and regulatory compliance in EHR systems. The role emphasizes HIPAA confidentiality, domain wellness, and training across new hires and staff.

Responsibilities include auditing records, data collection, and supporting licensing processes while maintaining strict data privacy and trauma-informed practices.

Qualifications

• Bachelor’s degree in health systems or related field.
• Associates degree in health systems or related field with two years’ social service experience preferred.
• Two years’ experience implementing/supporting Credible platform or hands-on operation.

Responsibilities

• Partner with Quality Department and program teams to ensure quality service delivery and reduce fraud, waste, and abuse.
• Ensure compliance with all Federal, state, local regulations and licensing/accreditation requirements.
• Provide training and support for EHR use and domain management as requested.
• Maintain domains administration and advise teams on best EHR practices for service delivery.
• Support data collection and reporting for licensing, audits, and program evaluation.
• Assist with credentialing/contracting documents and records management as required.

Skills

Dependable

Team-Oriented

Service-Focused

Professional

Positive

Committed to Helping Others

Education

Bachelor’s degree in health systems

Associates degree in health systems

Tools

Credible platform

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

QUALITY ASSURANCE SPECIALIST

Regular Full Time Professional Doylestown, PA, US

Salary: $55,000.00 Annually

Build a Career with Purpose

Looking for More Than Just a Job?

At The Children’s Home of Reading, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

No experience required for many positions. Paid training provided.

About The Children's Home of Reading

For more than 140 years, The Children’s Home of Reading has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?

• DailyPay – Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance -Available on the first of the month following 30 days of employment.
• Wellness Programs
• Employee Referral Bonuses
• Career Advancement Opportunities
• Make a Difference Every Day
• Support Individuals and Families
• Strengthen Communities

What You’ll Do

As a Quality Assurance Specialist, you will:

• Partners with Quality Department and program team members to ensure quality service delivery and reduce fraud, waste, and abuse.
• Assists with ensuring compliance with EHR components and agency policies and procedures, all federal, state, and local regulations and laws, and all licensing and accreditation regulations.
• Addresses any domain configuration, reporting, and/or training needs collaboratively with the EHR Manager and Staff Development Department.
• Supports implementation and/or merging of Credible EHR domains
• Effectively maintain administration of domains, a.k.a. responsible for “domain wellness”.
• Is knowledgeable of and advises teams on best practices on use of EHR for service delivery.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improvements.
• Provides/Assists EHR New Hire, End User, and Administrative Trainings and support, as requested.
• Adhere to all policies and procedures, with the most stringent attention to complying with all governmental and HIPAA mandated patient confidentiality regulations. Holds all company and employee information at the highest level of confidentiality.
• Follows and promotes a trauma-informed approach when assisting with client and employee complaints/investigations.
• Facilitates data collection in areas such as incident/accident reports, completion of consumer feedback surveys to identify any programmatic concerns, outcome measurements, and compliance reporting.
• Completes record compliance audits, and aggregate results.
• Gathers and sends data for external requests for information. Assists with preparations for licensing, county or other visits when needed.
• As needed, completes credentialing/contracting documents.
• Assists with records management as required, both in paper and electronically.
• Assists in developing solutions to identified department problems in cooperation with management.
• Participates in PQI committees when assigned.
• Remains flexible to provide assistance with emergencies in the evening or weekend hours for any significant compliance concerns or EHR-related problems.

Who We’re Looking For

You may be a great fit if you are:

• Dependable
• Team-Oriented
• Service-Focused
• Professional
• Positive
• Committed to Helping Others

Qualifications

• Bachelor’s degree in health systems, or related field
• Associates degree in health systems, or related field plus two years’ experience preferably in social service
• Two years’ experience implementing/supporting or hands-on operational experience with Credible platform,
• High level of computer literacy with MS Office products.
• Must have prior experience in human services

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully

perform the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; walk; use hands; reach with

hands and arms; and talk or hear. The employee is occasionally required to climb or balance. The employee

must occasionally lift and/or move up to 25 pounds.

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

About Our Organization

The Children's Home of Reading is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.