Quality Assurance Social Services Specialist - HUD Housing

National Church Residences; Columbus (OH); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical & RX

Dental & Vision

Flexible Spending Accounts

Parental leave

PTO & Holidays

Tuition reimbursement

Retirement plans

Job summary

National Church Residences is seeking a detail-oriented social services professional to advise on social services within HUD affordable housing for older adults. The role focuses on quality assurance activities, maintaining a caseload of QA clients, and supporting Service Coordinators nationwide.

The candidate should hold a bachelor’s degree in social services with 2–3 years of experience; licensure is preferred. This is a hybrid position with travel to the Columbus, OH central office.

Qualifications

• Bachelor's degree in social services is required.
• 2–3 years of social service experience is required.
• Social work licensure is preferred.

Responsibilities

• Review reports and provide compliance feedback to Service Coordinators on a monthly, quarterly, and semi-annual basis.
• Participate in team decision-making meetings to shape Quality Assurance processes and procedures.
• Act as a clinical help desk to Service Coordinators across the country and provide coaching.
• Educate Service Coordinators on HUD guidelines and standardized policies.
• Conduct trainings to Service Coordinators on various topics via trainings, conferences, and teleconferences.
• Review resident files semi-annually and assist with surveys and HUD submissions.
• Provide technical support on the online documentation system.
• Perform other duties as assigned.

Skills

Social services experience

HUD guidelines knowledge

Coaching and mentorship

Training delivery

Education

Bachelor's degree in social services

Job description

National Church Residences is seeking a detail-oriented social services professional to advise on social services within HUD affordable housing for older adults. The role focuses on quality assurance activities, maintaining a caseload of QA clients, and supporting Service Coordinators nationwide.

The candidate should hold a bachelor’s degree in social services with 2–3 years of experience; licensure is preferred. This is a hybrid position with travel to the Columbus, OH central office.