QUALITY ASSURANCE - SERVICENOW

Black Financial Consult; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Black Financial Consult is seeking a remote Quality Assurance Analyst to plan, design, and execute test activities across enterprise platforms, including ServiceNow. The role ensures business requirements are validated through structured testing, defects are tracked, and product quality is maintained.

Responsibilities include designing test plans, performing functional/regression/UAT testing, defect tracking, and collaborating with developers and business teams to resolve issues, with

Qualifications

• 5-8 years of experience in software testing or quality assurance roles.
• Hands-on testing of ServiceNow and Salesforce platforms.
• Strong knowledge of QA methodologies and SDLC; experience in Agile.

Responsibilities

• Design and execute test plans, test cases, and test scenarios for ServiceNow applications.
• Perform functional, regression, integration, and user acceptance testing (UAT).
• Identify, document, and track defects through resolution.
• Validate business requirements against system implementations.
• Collaborate with developers, business analysts, and product teams to resolve issues.
• Support test automation initiatives where applicable.
• Conduct end-to-end testing of workflows, configurations, and integrations.

Skills

QA methodologies

SDLC

Agile environments

Test planning

Defect tracking

Tools

ServiceNow

Salesforce

Postman

Job description

This is a remote position. The Quality Assurance Analyst will be responsible for planning, designing, and executing test activities across enterprise platforms including ServiceNow. The role ensures that business requirements are validated through structured testing processes, defects are properly tracked, and product quality is consistently maintained.

Key Responsibilities

• Design and execute test plans, test cases, and test scenarios for ServiceNow applications.
• Perform functional, regression, integration, and user acceptance testing (UAT).
• Identify, document, and track defects through resolution.
• Validate business requirements against system implementations.
• Collaborate with developers, business analysts, and product teams to resolve issues.
• Support test automation initiatives where applicable.
• Conduct end-to-end testing of workflows, configurations, and integrations.

Required Qualifications

• 5-8 years of experience in software testing or quality assurance roles.
• Strong hands-on experience testing ServiceNow and/or Salesforce platforms.
• Solid understanding of QA methodologies and software development lifecycle (SDLC).
• Experience working in Agile environments.

Technical & Functional Skills

• Manual testing (functional, regression, integration, UAT)
• Test case design and execution
• Defect tracking and reporting
• ServiceNow testing (workflows, modules, configurations)
• Salesforce testing (CRM workflows, Lightning, Apex-driven processes)
• API testing (tools like Postman)

Originally posted on Himalayas