Quality Assurance Roofing Technician

Tremco CPG Inc.; Philadelphia (Philadelphia County); Sur place; USD 28 000 - 45 000; Plein temps

Avantages offerts par ce poste

401K with company match

Company Pension Plan

Health Insurance

Paid time-off

Mileage reimbursement

Continuing education

Résumé du poste

Tremco CPG Inc. is seeking a QA Technical Service Rep to ensure quality assurance of Tremco’s roofing systems in the Philadelphia region. You will lead patch and repair work, estimate material and labor, and document outcomes to confirm customer satisfaction.

The role requires safety awareness, ability to travel, and strong communication with customers, sales staff, and field teams. A high school diploma or GED and roofing experience are essential, with OSHA knowledge and basic computer skills

Qualifications

• High school diploma or GED required.
• Prior roofing experience including patch and repair skills.
• Knowledge and ability to use basic tools associated with commercial roofing.
• Knowledge and experience monitoring and maintaining Quality Control.
• Functional computer skills.
• Safety training and OSHA knowledge with a commitment to safety at all times.
• Understanding and ability to manage expenses.
• Planning and organizational skills; able to juggle priorities.
• Work independently and in a team; solve problems and delegate.
• Excellent customer service and ability to build relationships.
• Ability to climb ladders and carry tools up to 100 lbs.
• Valid driver’s license and transportation.
• Ability to travel and pass pre-employment drug test.
• Ability to read, write and speak English.

Responsabilités

• Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
• Estimate material and labor quantities for roof patch and repair.
• Work with local WTI Field Representatives and/or Supervisors as required or necessary.
• Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
• Conduct and foster professional and timely communication with customers, sales reps, field staff, and internal personnel on all work-related matters.
• Demonstrate working knowledge of all services provided.
• Perform any other duty and/or project as required or assigned by the QA Assurance Group.

Connaissances

Customer service

Communication

Organizational skills

Teamwork

Problem solving

English proficiency

Safety awareness

Ability to travel

Valid driver's license

Formation

High school diploma or GED

OSHA knowledge

Outils

Basic roofing tools

Description du poste

Job Description

The QA Technical Service Rep is responsible for the timely delivery of services as they relate to the quality assurance of Tremco’s installed roofing systems within their respective region.

$20-33/hour (not including prevailing wage)

Benefits

• 401K with company match
• Company Pension Plan
• Health Insurance
• Paid time-off
• Mileage reimbursement
• Continuing education

Duties/Responsibilities, Core Knowledge

• Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.).
• Estimate material and labor quantities for roof patch and repair.
• Work with local WTI Field Representatives and/or Supervisors as required or necessary.
• Provide accurate and timely documentation to ensure that all work was completed properly and that the customer is fully satisfied.
• Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters.
• Demonstrate working knowledge of all services provided.
• Perform any other duty and/or project as required or assigned by the QA Assurance Group.

Skills, Qualifications, Experience, Special Physical Requirements

• High school diploma or GED
• Prior roofing experience including patch and repair skills
• Knowledge and ability to use basic tools associated with commercial roofing
• Knowledge and experience monitoring and maintaining Quality Control
• Functional computer skills
• Safety training and OSHA knowledge with a commitment to safety at all times
• Understanding and ability to manage expenses
• Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management
• Work independently, as well as in a team environment, to solve problems and delegate assignments
• Excellent customer service skills and ability to build relationships
• Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances
• Capable of walking along roof top edges (no fear of heights, good balance, etc.)
• Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.)
• Ability to travel out of town including overnight travel
• Must have transportation and a valid driver’s license
• Ability to work weekends and/or holidays if needed
• Ability to pass pre-employment drug test
• Ability to read, write and speak English

The hourly rate for applicants in this position generally ranges between $20 and $33. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.