Quality Assurance Representative

Sonepar Canada, Inc.; Mesa (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Sonepar Canada, Inc. is seeking a Quality Assurance Representative to join the Quality Assurance and Inventory Control team in Mesa, AZ. The role focuses on inventory accuracy by analyzing customer transactions to resolve issues such as revenue leaks.

Key duties include investigating miss‑shipped items, processing RGAs, cycle counting, and assisting in month-end close. Proficiency with Excel and ERP systems is essential, with experience in Epicor Eclipse or Solar preferred.

Qualifications

• Detail-oriented with strong numerical accuracy for reporting and analysis.
• Ability to distinguish minor but significant differences in part numbers and descriptions.
• Proven problem-solving and timely, clear communication of resolutions.
• Proficiency with Microsoft Excel and ERP software for data review.

Responsibilities

• Identify, investigate, analyze, and process miss‑shipped, lost in transit, and item issues promptly.
• Review and process customer RGAs daily and report errors as needed.
• Perform warehousing duties including discrepancy analysis, cycle counting, and inventory slotting.
• Assist in identifying root causes of inventory and warehouse errors with QA and warehouse teams.
• Support month-end close by recording, tracking, and reporting UETs.
• Help close queues for month‑end close and assist with annual physical inventory prep.

Skills

Detail oriented

Numerical accuracy

Problem solving

Communication skills

Excel proficiency

Tools

Epicor Eclipse

Solar

Microsoft Excel

Microsoft Outlook

Job description

The Quality Assurance Representative is an integral participant within the company’s Quality Assurance and Inventory Control team. This position has a significant impact related to the accuracy of the company’s inventory by analyzing customer transactions and processes to resolve issues such as revenue leaks.

Key Responsibilities

• Identify, investigate, analyze, and process all miss‑shipped, lost in transit, and item issues, and communicate results and corrective actions in a timely and consistent manner.
• Review and process customer RGA on a daily basis and report errors as needed.
• Perform a variety of warehousing duties including discrepancy analysis and resolution, cycle counting, adjustment verification, and inventory slotting.
• Assist in identifying errors and root causes of inventory and warehouse errors; collaborate with the Quality Assurance team and various warehouse teams to investigate and resolve inventory errors.
• Assist the Quality Assurance Supervisor in recording, tracking, and reporting UETs.
• Assist in closing out queues for month‑end close.
• Assist in the preparation and reconciliation of annual physical inventory.
• Other duties as assigned.

Required Skills & Qualifications

• Detail-oriented, especially concerning numerical figures and reporting.
• Basic mathematic skills including subtraction, addition, multiplication, and division.
• Ability to distinguish minor but significant differences between complex material part numbers/descriptions.
• Ability to solve problems and communicate resolutions in a timely and consistent manner.
• Proficient in Microsoft Office, including Excel and Outlook.
• Electrical industry product knowledge is preferred.
• Experience using Epicor Eclipse and Solar is preferred.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843‑745‑2420 or email recruiting@sonepar‑us.com.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more.