Quality Assurance Manager - Packaging

Michael Page; Morton Grove (IL); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

2 weeks PTO

BCBS medical coverage

Dental/Vision coverage

4% 401k match

Job summary

Michael Page is partnering with a premier manufacturing client in Morton Grove, IL seeking a Quality Assurance Leader to oversee a team across two facilities. You will drive day-to-day quality operations, inspections, and continuous improvement initiatives aligned with ISO 9001 standards.

The role requires leading QA personnel, coordinating inspections, and supporting CAPA and nonconformance processes while ensuring compliance with QT9-based quality records and training.

Qualifications

• Supervise and develop QA personnel across two facilities.
• Schedule QA coverage based on production needs and customer requirements.
• Coordinate inspections (incoming, setup, in-process, final, fulfillment).
• Ensure inspections meet procedures, specs, samples, standards, and customer requirements.
• Monitor quality and product release; coordinate containment and disposition of nonconforming product.
• Lead CAPA investigations and customer complaints; support nonconformance reporting and root cause analysis.
• Maintain ISO 9001 QMS compliance; use QT9 for inspections and training.

Responsibilities

• Supervise QA personnel across two facilities and drive daily quality operations.
• Coordinate inspections to meet production and customer requirements.
• Maintain ISO 9001 compliance and support audits and management reviews.
• Identify risks and opportunities for continuous improvement across QA processes.
• Train and qualify QA staff and support quality training across Operations.

Skills

QA leadership

ISO 9001

CAPA

Root cause analysis

QMS automation

Bilingual English/Spanish

QT9

Education

HS Diploma

College degree preferred

Tools

QT9

Job description

This is an excellent opportunity to lead Quality Assurance initiatives for a well-established and growing manufacturer of packaging and printing products. The role will oversee a team of inspectors while driving day-to-day quality operations and continuous improvement efforts across the facility.

Client Details

Our client is a premier, vertically integrated custom packaging and commercial printing manufacturer based in the Morton Grove area. With a long history of growth and continued investment, they have become a nationally recognized supplier known for innovative packaging solutions, award-winning designs, and industry-leading capabilities.

Description

• Supervise and develop QA personnel across two facilities, right next door to eachother.
• Schedule QA coverage based on production needs, customer requirements, workload, and risk.
• Coordinate incoming, setup, in-process, final, and fulfillment inspections.
• Ensure inspections meet approved procedures, specifications, samples, standards, and customer requirements.
• Monitor production and fulfillment quality, inspection results, and product release.
• Coordinate containment, investigation, sorting, and disposition of nonconforming product.
• Initiate and support nonconformance, CAPA, and customer complaint investigations.
• Maintain compliance with the ISO 9001 QMS, procedures, work instructions, and document controls.
• Ensure accurate use of QT9 for inspections, quality records, CAPA, training, and related activities.
• Identify quality risks, process gaps, and opportunities for corrective and continuous improvement.
• Train and qualify QA personnel and support quality training across Operations and fulfillment.
• Communicate quality risks, holds, priorities, staffing needs, and significant issues to leadership.
• Support audits, Gemba walks, 7S activities, production meetings, and management reviews.
• Ensure compliance with safety, security, material control, line clearance, and product-security requirements.
• Oversee fulfillment and shipment quality, including component control, labeling, quantities, assembly, palletization, and transfers between facilities.

Profile

• H.S Diploma required, college degree preferred
• Quality experience in a product manufacturing environment
• 3-5+ years of ISO9001 experience (Audits, compliance, etc)
• 2+ years of leading and supervising quality personnel (Techs, inspectors, etc)
• Experience working with an electronic QMS
• Experience with CAPA, Inspections, Non-conformance reporting, Root cause analysis
• Bilingual English/Spanish a plus
• Six Sigma a plus
• Quality certifications a plus
• Packaging experience preferred

Job Offer

• Salary up to around 80,000 depending on experience and interviews
• 2 weeks PTO, additional sick time
• BCBS medical coverage
• Dental/Vision coverage
• 4% 401k match
• More!
  

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.