Quality Assurance Manager, Compliance Risk Leader

TD Bank; Portland (ME); Hybrid; USD 91,000 - 146,000; Full time

Job summary

TD Bank is seeking a Compliance Governance & Operations Manager to lead the development and implementation of enterprise compliance programs, including frameworks, policies and procedures. You will oversee the quality assurance function for high‑risk complaint reviews and drive governance, reporting and continuous improvement across lines of business.

The role requires an experienced professional who can navigate complex regulatory requirements, balance risk and business needs, and articulate

Qualifications

• Undergraduate degree or equivalent work experience.
• 7+ years of experience in governance, risk or compliance.
• Knowledge of financial institution laws/regulations.
• Proficiency in MS Office, especially Excel and PowerPoint.

Responsibilities

• Develop and oversee enterprise Compliance programs and frameworks.
• Provide governance over policy and training exemption processes.
• Prepare summaries, presentations, and reports for management and regulatory bodies.
• Collaborate across Legal, Risk and business lines to drive continuous process improvements.

Skills

Strategic thinking

Collaboration

Analytical skills

Education

Undergraduate degree or equivalent

Tools

Excel

PowerPoint

Job description

TD Bank is seeking a Compliance Governance & Operations Manager to lead the development and implementation of enterprise compliance programs, including frameworks, policies and procedures. You will oversee the quality assurance function for high‑risk complaint reviews and drive governance, reporting and continuous improvement across lines of business.

The role requires an experienced professional who can navigate complex regulatory requirements, balance risk and business needs, and articulate