Quality Assurance Manager: Claims & CAPA Leader

CVS Health Corporation; Denver (CO); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Denver, CO is seeking a senior QA Leader to drive the quality assurance strategy for software products. You will lead the QA team, set objectives with cross-functional partners, and ensure timely, thorough testing aligned with business goals.

The role emphasizes metrics-driven improvement, use of dashboards and BI tools, root-cause analysis, CAPA, and collaboration with senior stakeholders to deliver high-quality, reliable software and systems.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Adept at growth mindset (agility and developing yourself and others) skills.

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of QA processes.
• Collaborates with cross-functional teams to define testing requirements and develop test plans.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices.

Skills

Quality assurance leadership

Claims audit experience

Execution and delivery

Business intelligence

Problem solving

Collaboration and teamwork

Growth mindset

Education

Post secondary / high school education or specialized training

Tools

Quality metrics dashboards

Business intelligence tools

Job description

CVS Health Corporation in Denver, CO is seeking a senior QA Leader to drive the quality assurance strategy for software products. You will lead the QA team, set objectives with cross-functional partners, and ensure timely, thorough testing aligned with business goals.

The role emphasizes metrics-driven improvement, use of dashboards and BI tools, root-cause analysis, CAPA, and collaboration with senior stakeholders to deliver high-quality, reliable software and systems.