Quality Assurance Manager: Audits, SOPs & Leadership

Cardinal Health; Colorado; On-site; USD 120,000 - 171,000; Full time

Benefits offered by this job

Medical

Dental coverage

Vision coverage

Paid time off

Health savings account

401k savings

MyFlexPay access

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks an experienced Manager, Quality Assurance to lead quality programs, policies, and procedures to minimize risk and protect supply chain integrity. This role collaborates across functions to resolve complex quality issues and ensures adherence to quality standards.

You will manage a team of QA specialists, update SOPs, and interact with regulators during audits, driving continuous improvement in quality across distribution centers within the region.

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

Responsibilities

• Manages internal Quality Assurance policies and programs to set guidelines for functions across the organization. Ensures fulfillment of external reporting requirements for products and operations.
• Leads a team of Quality Assurance Specialists. Delegates projects and specific work tasks, reviewing the work of others and providing specific direction to less experienced Specialists. Conducts performance evaluations for team members and makes recommendations to the Director regarding talent management and compensation.
• Provides guidance to internal stakeholders regarding adherence to internal Quality Assurance policies and procedures as well as external requirements. Assesses Quality Assurance implications and impacts of operational and product changes.
• Leads cross-functional projects to identify significant quality issue root causes, educate stakeholders on quality requirements, and develop solutions to minimize future risks.
• Updates standard operating procedures in response to product changes and regulatory developments. Resolutions to significant quality issues, such as recalls or customer complaints, may set precedent for updates to SOPs.
• Serves as a liaison with regulators and responds to regulatory queries. Addresses questions and compiles necessary information during regulatory audits.
• Leads quality audits of distribution centers within the region to ensure operational compliance with standard operating procedures. Reports quality issues to Operations teams and provides guidance on improving processes.

Education

Bachelor's degree in related field

8-12 years of experience

Job description

Cardinal Health seeks an experienced Manager, Quality Assurance to lead quality programs, policies, and procedures to minimize risk and protect supply chain integrity. This role collaborates across functions to resolve complex quality issues and ensures adherence to quality standards.

You will manage a team of QA specialists, update SOPs, and interact with regulators during audits, driving continuous improvement in quality across distribution centers within the region.