Quality Assurance Manager

NCAB Group; San Jose (CA); On-site; USD 100,000 - 135,000; Part time

Job summary

An established industry player is seeking a Quality Assurance Manager to lead quality initiatives in their San Jose office. This pivotal role involves overseeing the quality assurance system, managing inspection processes, and ensuring defect-free products reach customers on time. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication skills and a commitment to quality excellence. Join a company that prioritizes quality, strong relationships, and sustainability, and take the next step in your career with a competitive compensation package and comprehensive benefits.

Benefits

Health Insurance

Dental Insurance

Matching 401(k)

Short & Long-term Disability

$25K Life Insurance

90-day Onboarding Program

Ongoing Training

Qualifications

• Proven experience in Quality Assurance Management systems from inspection to audit process.
• Exceptional communication skills—comfortable engaging directly with customers.

Responsibilities

• Oversee the internal quality assurance system and manage inspection processes.
• Communicate product quality variances to management and customers.

Skills

Quality Assurance Management

Communication Skills

Organizational Skills

Quality Management Systems

Education

Associate’s Degree in Business or Related Field

Job description

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About NCAB Group

NCAB Group is a leading global supplier of Printed Circuit Boards (PCBs), delivering high-quality, sustainable, and reliable solutions to demanding industries. We operate under our core values: Quality First, Strong Relationships, and Full Responsibility, ensuring that every project meets our customers’ highest expectations.

About The Role

We are seeking a Quality Assurance Manager to join our Quality team in our San Jose, CA office to inspect our product to ensure defect-free products are sent to customers on time. This role requires close collaboration with the QC team to resolve issues related to defects and other issues with printed circuit boards to support high-performance PCB solutions.

The ideal candidate is technically proficient and thrives in a fast-paced environment, solving complex challenges in pursuit of on-time delivery, quality excellence, and sustainable production practices.

What You Will Do

• Oversee the internal quality assurance system.
• Evaluate and supervise the inspection of printed circuit boards for quality and specification variances.
• Determine disposition of inspection work and perform verification as required.
• Schedule and distribute inspection work done by full and part-time inspectors.
• Communicate product quality variances to management as appropriate.
• Manage the Returned Material Authorization (RMA) process, including communicating with customers regarding product rejections, dispositions, repairs, and replacements, providing RMAs, preparing documentation, arranging repairs or replacements, and communicating status and corrective actions.
• Initiate and monitor internal corrective actions as required to respond to quality issues.

What You Bring To The Table

• Proven experience in Quality Assurance Management systems from inspection to audit process.
• Exceptional communication skills—comfortable engaging directly with customers.
• Highly organized, detail-oriented, and able to work independently in a fast-paced environment.
• Experience with Quality Management system/processes.
• Knowledge of the Printed Circuit Board (PCB) industry is preferred but not required.
• An Associate’s degree in business or a related field is required.

Why Join NCAB Group?

• Competitive Compensation: base salary + bonus plan.
• Comprehensive Benefits: Health, Dental, Matching 401(k), Short & Long-term Disability, and $25K Life Insurance—all starting Day 1.
• Professional Growth: Tailored 90-day onboarding program + ongoing training.
• Strong Company Values: We believe in Quality First, Strong Relationships, Full Responsibility, and Environmental Sustainability.

Ready to take the next step in your career? Join us and make an impact!

Salary: $100K-$135k (DOE)

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Quality Assurance
• Industries: Appliances, Electrical, and Electronics Manufacturing