Logistics Quality Assurance Manager

Express Employment Professionals San Jose; San Jose (CA); On-site; USD 105,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic Quality Assurance & Logistics Manager to lead their quality control and logistics operations. In this pivotal role, you will manage a dedicated team, focusing on enhancing processes, procedures, and systems, including the utilization of SAP. You will ensure high operational standards while driving efficiency and continuous improvement across the supply chain. This is a fantastic opportunity to make a significant impact in a growing company that values quality and innovation. If you're passionate about leading teams and optimizing operations, this role is perfect for you.

Benefits

Medical Insurance

Vision Insurance

401(k)

Paid Maternity Leave

Child Care Support

Pension Plan

Paid Paternity Leave

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong knowledge of quality assurance policies and procedures.

Responsibilities

• Develop and maintain quality assurance policies and procedures.
• Oversee logistics operations for timely product delivery.
• Implement lean manufacturing initiatives to enhance efficiency.

Skills

Warehouse Operations

Inventory Control

Order Fulfillment

Lean Manufacturing

Problem-Solving Skills

Communication Skills

Quality Standards (ISO9000 2015)

Semiconductor Handling

Education

Bachelor's Degree

1-2 Years Related Experience

Tools

Warehouse Management Software

ERP Systems

Job description

Express Employment Professionals San Jose provided pay range

This range is provided by Express Employment Professionals San Jose. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $130,000.00/yr

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We are seeking a dynamic and results-driven Quality Assurance & Logistics Manager to lead and optimize our quality control and logistics operations. This leadership role will manage a dedicated team and focus heavily on improving current processes, procedures, and systems—including playing a key role in the ongoing enhancement and utilization of SAP across logistics and quality functions. The successful candidate will ensure that the organization maintains high operational standards while driving efficiency, consistency, and continuous improvement initiatives across the supply chain and quality systems.

Duties/Responsibilities:

• Develop, implement, and maintain quality assurance policies and procedures to ensure compliance with industry standards and regulations.
• Conduct regular quality audits and inspections to identify areas for improvement and ensure product quality.
• Oversee all aspects of logistics operations to ensure timely and cost-effective delivery of products to customers while maintaining high service levels.
• Address and resolve any quality issues with suppliers and manage performance through regular evaluations.
• Implement lean manufacturing and continuous improvement initiatives to enhance efficiency and reduce waste.
• Foster a culture of quality and continuous improvement within the team.
• Ensure compliance with all relevant regulations, standards, and certifications.
• Prepare and present regular reports to senior management on performance, issues, and recommendations for improvement.
• Manage subordinate employees, including interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
• Oversee receipt, storage, and tracking of image sensors and related components, ensuring accurate inventory records.
• Implement inventory control processes to minimize discrepancies, overstocking, or stockouts.
• Conduct regular cycle counts and annual physical inventories to maintain accuracy.
• Supervise picking, packing, and shipping processes to ensure orders are fulfilled accurately and on time.
• Coordinate with the operations team to prioritize orders based on customer requirements and delivery deadlines.
• Monitor and reduce order processing times to contribute to low Operational Cost per Order (OCPO).
• Ensure compliance with electrostatic discharge (ESD) protocols and other handling requirements for sensitive semiconductor components
• Coordinate with logistics providers (e.g., FedEx, UPS) to ensure cost-effective and timely shipments.
• Oversee packaging processes, ensuring ESD-safe materials and proper labeling for shipments.
• Manage returns and reverse logistics, resolving issues related to damaged or incorrect shipments.
• Identify and implement process improvements to enhance efficiency, such as lean warehousing techniques or automation.

Required Skills/Abilities:

• Strong knowledge of warehouse operations, including inventory control, order fulfillment, and shipping.
• Proficiency with warehouse management software and ERP systems.
• Familiarity with lean warehousing principles and continuous improvement methodologies.
• Excellent organizational and problem-solving skills, with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills for coordinating with team members, suppliers, and logistics providers.
• Basic understanding of semiconductor handling requirements (e.g., ESD, climate control).
• Familiarity with ISO9000 2015 Quality standards.

Education and Experience:

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Warehouse setting with regular interaction with office-based teams.
• Fast-paced environment requiring adaptability to fluctuating order volumes and customer demands.
• Opportunity to lead impactful improvements in a growing, niche business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance, Product Management, and Management

• Industries

  Semiconductor Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Pension plan

Paid paternity leave

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