Quality Assurance Manager

bakerly; Easton (Northampton County); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player in the food sector is seeking a Quality Assurance Manager to lead their quality systems and ensure compliance with food safety regulations. This role involves overseeing a dedicated team, fostering a culture of food safety, and driving continuous improvement across production processes. The ideal candidate will possess extensive experience in food quality assurance, strong leadership skills, and a commitment to delivering high-quality products. Join a passionate team in a dynamic environment where your contributions will make a significant impact on product excellence and safety.

Benefits

Competitive salary and performance-based bonus

Comprehensive health, dental, and vision insurance

Employer-paid life insurance

Flexible spending accounts (FSA)

Generous PTO policy

401k plan with a 3% employer match

40% discount on all company products

Free stress-management counseling

9 paid company holidays

Qualifications

• 5+ years experience in food processing and quality assurance.
• Management experience in a food manufacturing environment.

Responsibilities

• Lead and manage quality assurance team across shifts.
• Ensure compliance with food safety regulations and standards.

Skills

FDA regulations knowledge

HACCP expertise

Quality control systems

Microsoft Office proficiency

Strong communication skills

Education

Bachelor’s degree in science or management

Job description

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Human Resources Manager @ bakerly | SHRM-CP

About our company:

Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the US food industry! We are a baked goods manufacturer that emphasizes delicious, premium, and authentic recipes using only the very best ingredients. Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.

Job Description:

Scope/Purpose of the Position

The purpose of this position is to lead and manage the company’s food safety and quality systems to ensure they are effective and continuously improving. This role encompasses overseeing the quality assurance team, maintaining high standards of food safety and product quality, and developing the team through job training, empowerment, and engagement. The Quality Assurance Manager contributes to the company's commitment to delivering safe, high-quality products while ensuring compliance with food safety regulations and industry standards.

Key Responsibilities and Essential Functions

Primary Duties:

· Lead and manage a team of quality technicians and quality supervisors across all shifts.

· Collaborate with the HR team on recruitment, employee development, disciplinary actions, performance evaluations, and 360-degree feedback processes.

· Develop, implement, and maintain all food safety and quality systems in a dynamic production plant environment.

· Educate and foster a continuously developing Food Safety Culture across the organization.

· Define, re-assess, and maintain site-specific food safety plans and ensure the implementation of all controls outlined in these plans.

· Manage the site’s Complaints Program, ensuring thorough root cause analysis of customer complaints.

· Develop monitoring activities to collect and analyze data for improving department-specific KPIs.

· Drive continuous improvement within the plant by utilizing cross-departmental and external resources.

· Oversee the internal and external auditing programs (SQF/Customer/Kosher/Non-GE).

Secondary Duties:

· Ensure all relevant quality and safety documentation is maintained and updated.

· Collaborate with cross-functional teams to identify areas for improvement in production processes.

· Work with production, R&D, and other teams to achieve product quality objectives and safety standards.

· Communicate effectively with internal and external stakeholders regarding product quality and safety issues.

Compliance:

· Ensure adherence to industry standards, including FDA regulations, HACCP, GFSI/BRC/SQF standards, and company policies related to food safety and quality.

· Maintain compliance with kosher, organic, allergen control programs, and other relevant standards.

Supervisory Responsibilities

· Directly manage a team of quality technicians and supervisors, ensuring operational goals are met and team development is prioritized.

Required Qualifications

Education:

· Bachelor’s degree in science, management, or a related field, or equivalent work experience.

Experience:

· Minimum of 5 years of experience in food processing and quality assurance.

· At least 3 years of management experience in a food manufacturing environment.

Skills:

• In-depth knowledge of FDA regulations and food safety practices.
• Expertise in HACCP, PSQM, SQF, GMP, SOPs, SSOPs, Pest Control, Kosher, Organic, and Allergen Control programs.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong written and oral communication skills.

Preferred Qualifications

· HACCP, PSQM, SQF certification or similar certifications.

· Familiarity with laboratory equipment and quality control systems.

Physical Requirements

• Ability to stoop, kneel, crouch, crawl, or climb (including stairs/ladders).

• Ability to stand, walk, and reach with hands and arms.

• Ability to lift and/or move up to 50 pounds.

• Physical dexterity necessary to handle supplies, machine parts and tools.

• Vision abilities: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

• Regular exposure to the production floor, which may involve loud machinery, fluctuating temperatures, and standing or walking for extended periods.

• Periodic work in an office setting for administrative tasks, meetings, and reporting.

Backup Responsibilities

• Backup Position: The Quality Assurance Supervisor is the back up for this position.

Job Type: Salary Full Time in person

FLSA: Exempt

Location:

Benefits and Perks:

• Competitive salary and performance-based bonus incentives.
• Comprehensive health, dental, and vision insurance packages.
• Employer-paid life insurance and long-term disability
• Flexible spending accounts (FSA).
• Additional supplemental insurance program offered, including life, critical, accidental, STD
• Free stress-management counseling and discounts on health and fitness products.
• Generous PTO policy and 401k plan with a 3% employer match.
• 9 paid company holidays
• 40% discount on all company products.

We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Food and Beverage Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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