Quality Assurance Manager

SMS Data Products Group, Inc.; Montgomery (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Quality Assurance Manager to oversee QA programs at Maxwell AFB-Gunter Annex. The role involves maintaining compliance, conducting evaluations, and ensuring operational efficiency. Candidates should have a strong background in quality assurance and communication skills.

Qualifications

• 3 years of experience in Quality Assurance assessments.
• Experience managing QA systems like MICT and TODO.
• Must maintain active DoD Secret security clearance.

Responsibilities

• Maintain and evaluate QA programs and audits.
• Perform root cause analysis and develop solutions.
• Provide training and support to team members.

Skills

Communication

Problem Solving

Multitasking

Time Management

Education

High School Diploma/GED

Tools

Management Internal Control Toolkit (MICT)

Technical Order Distribution Office (TODO)

Job description

Quality Assurance Manager

Job Locations

US-AL-Montgomery

Job ID

2025-5063

# of Openings

1

Clearance Requirement

S

Education Requirement

High School Diploma/GED

Certifications

Security+

Experience Level

Mid-level

8570 Compliant

IAT 2

Overview

SMS is seeing a Quality Assurance Manager in support of 26^th Network Operations Squadron (26NOS), at Maxwell AFB-Gunter Annex, Montgomery, Alabama. As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visitwww.sms.com.

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Responsibilities

The Quality Assurance position will be responsible for the following:

Maintain, audit and evaluate programs to include Management Internal Control Toolkit (MICT), Technical Order Distribution Office (TODO), Self-Assessment Program, Equipment Evaluation, Electrostatic Discharge Control (ESD), Corrosion Prevention and Control
• Monitor and report on MICT, AFCQCCs, IGEMS, Trend Analysis, excel, executive
• Perform pre and post evaluation duties to facilitate documentation of evaluations for equipment, personnel, and programs.
• Identify deficiencies, perform root cause analysis, develop short and long-term solutions, and analyze trends to determine if systemic deficiencies exist.
• Generate, provide, and enable ad hoc and automated performance reports and analysis of the
• Provide analysis and recommendations based on evaluation of efficiency and performance
• Provide support of programs and analysis functions; assist in the development of procedures and checklists for team members evaluation of programs, personnel, and equipment.
• Aid with technical and management guidance so staff functions and work centers can detect and correct problems in the early stages.
• Participate in the Squadron's Stan/Eval Board (SEB), Staff Training Visit (STV), or other inspections.
• Semi-annually, prepare data for the Standardization Evaluation Board (SEB) to include all evaluations for all weapon system positions in a specified period; provide downgrade, commendable, and syllabus information; and report evaluation trends, waivers, and extensions.
• Update all applicable database fields, functions, and documentation as new functions and materials are assigned or created to ensure Stan/Eval requirements are met IAW applicable regulations.
• Provide periodic reports and metrics on the status QA work during given periods.
• Coordinate with operational POCs/Subject Matter Experts (SMEs) when evaluations are to be conducted.
• Provide OJT to other contractor employees, military, and/or civilian personnel, and ensure continuity folders/working aids are updated at least once per quarter to ensure efficient transition when personnel rotate.
• Complete special projects, as assigned

Qualifications

Qualifications:

• 3 years of progressive responsibility working with Quality Assurance assessments and evaluations.
• Prior experience in Air Force quality assurance environments is
• Experience managing QA systems like Management Internal Control Toolkit (MICT) and Technical Order Distribution Office (TODO).
• Strong written and verbal communication skills are required to articulate the intent of meeting compliance requirements to team members and senior managers.
• Experience problem solving, multitasking, time management, and can work within a collaborative environment to accomplish requirements.
• Experience building schedules and conducting evaluations for organizations and reporting results to various stakeholders.

Experience and Education:

• Education: HS/GED diploma or higher
• 3 years of progressive responsibility working with Quality Assurance assessments and evaluations.
• Must be eligible for or have and maintain an active DoD Secret security clearance or higher.
• Maintain the following certifications: CompTIA Security + CE

SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers' missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.