Quality Assurance Manager

CMC; Martinsburg (WV); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the steel industry is looking for a Quality Assurance Manager to oversee product quality control, implement continuous improvement processes, and lead a team. This role offers opportunities for training and advancement in a supportive environment. Candidates should have supervisory experience and a strong focus on safety and teamwork.

Benefits

Day 1 Benefits Coverage

Paid-time Off and Vacation

401(k) Company Match

Competitive Compensation and Bonuses

Company-paid Life and Disability Insurance

Employee Stock Purchase Plan

Training and Advancement Opportunities

Qualifications

• Minimum 1 year supervisory experience required.
• 2 years steel mill experience preferred.

Responsibilities

• Oversees all product QC testing and related activities.
• Implements quality systems and provides training to employees.
• Handles customer complaints and ensures compliance with standards.

Skills

Supervisory Experience

Safety Orientation

Teamwork

Computer Proficiency

Education

High School Diploma or GED

Bachelor’s Degree in Metallurgy or Material Science

Tools

Measuring Devices

Kronos System

Job description

Join to apply for the Quality Assurance Manager role at CMC.

There’s more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it’s the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills, and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:

• Day 1 Benefits Coverage with low-cost Medical, Vision, Dental
• Day 1 Paid-time Off and Vacation
• 4.5% Company Match 401(k) plan
• Competitive Compensation and Bonuses
• Company-paid Life and Disability Insurance
• Employee Stock Purchase Plan
• Training and Advancement Opportunities

Why This Job

CMC provides an excellent opportunity to learn the steel, construction reinforcement, and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment, or troubleshooting technical obstacles, at CMC, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

• Oversees all product QC testing and related activities
• Provides tools and resources to foster continuous improvement and employee development in the QA Lab
• Supports continuous process improvements plant-wide, including product quality, processes, and cost efficiency
• Supports plant-wide inventory control, waste reduction, and management of physical and spectrometer lab
• Advocates sound business practices to support mill operational processes for quality production within budget
• Maintains and reviews lab samples, product chemistry, and operational processes to ensure quality
• Ensures timely and accurate test results from the lab
• Handles customer complaints, assesses issues, and implements corrective actions
• Maintains and calibrates lab equipment for reliability and accuracy
• Implements quality systems, including hold/release decisions and retesting
• Provides training to develop employees in quality processes
• Serves as the customer interface for quality issues
• Reviews customer specifications for product application
• Maintains certifications from accreditation agencies (NTPEP, ISO, ABS, State DOTs)
• Participates in industry meetings (ACI, ASTM, CRSI) and serves on committees as needed
• Provides leadership and guidance to staff, including hiring, discipline, development, and performance reviews
• Ensures compliance with employment laws and regulations
• Reviews and approves employee hours via Kronos system
• Demonstrates passion for customer service and teamwork
• Adapts to change positively and productively

What You'll Need

• Minimum 1 year supervisory experience
• Minimum 2 years steel mill experience preferred
• Participates in safety programs and upholds safety culture
• Proficient in computer use (Outlook, Excel, Word)
• Experience with measuring devices (tapes, micrometers, calipers)
• Ability to multi-task, follow, and give directions
• Strong team and safety orientation
• Ability to follow instructions timely and safely
• Understanding of standards and procedures

Your Education

• High School Diploma or GED required
• Bachelor’s Degree in Metallurgy or Material Science preferred