Quality Assurance Manager

Arbor Homes; Louisville (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Arbor Homes is seeking a Quality Assurance Manager in Louisville, KY. This role supports the QA team by documenting findings from property inspections and coordinating repairs for new home construction.

Ideal candidates have a high school diploma, knowledge of residential performance standards, excellent verbal and written communication, and strong organizational and problem-solving skills. Join a team that values quality and customer service.

Qualifications

• High school diploma or equivalent.
• Sound knowledge of residential new home performance standards.
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to problem solve.
• Basic phone and computer skills.
• Good time management skills.

Responsibilities

• Perform indoor and outdoor property inspections.
• Coordinate property repairs.
• Provide detailed inspections of new home construction.
• Photograph construction issues.
• Documenting detailed information while reporting your findings.
• Provide a working knowledge of home construction and new home performance standards.
• Communicate to customers basic warranty coverage and set proper warranty expectations.
• Attend Quality Assurance team meetings and other required corporate meetings.

Skills

Communication skills

Organizational skills

Problem solving

Time management

Education

High school diploma or equivalent

Job description

Arbor & Elite Homes is seeking a Quality Assurance Manager to join our team located in Louisville, KY. This position will assist the procurement initiatives of our Quality Assurance team. We are seeking individuals with a working knowledge of new home construction. The ideal candidate will be able to document findings and have strong verbal and written communication skills.

Why Arbor?

Are you looking for a dynamic career in a lively workplace committed to customer service? We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets us apart among new home builders in Louisville, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!

What’s In It For You?

• Advancement opportunities
• Exposure to executive leadership
• Opportunity to work with one of the largest new home builders in Louisville
• Team outings and company-sponsored volunteer events
• 4 weeks of Paid Time Off!
• Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.

What Will You Be Doing?

• Perform indoor and outdoor property inspections
• Coordinate property repairs
• Provide detailed inspections of new home construction
• Photograph construction issues
• Documenting detailed information while reporting your findings
• Provide a working knowledge of home construction and new home performance standards
• Communicate to customers basic warranty coverage and set proper warranty expectations
• Attend Quality Assurance team meetings and other required corporate meetings

What Will You Bring?

• High school diploma or equivalent
• Sound knowledge of residential new home performance standards
• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to problem solve
• Basic phone and computer skills
• Good time management skills

Business Unit - Arbor Homes