Design Center Coordinator

Clayton Homes (New); United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Base salary + bonus opportunities

Advancement opportunities

Exposure to executive leadership

Paid Time Off

Health insurance and 401(k)

Job summary

Arbor Homes in Louisville, KY, seeks a Design Consultant for our Design Center to guide Homebuyers through interior and exterior selections, applying product knowledge and design sense to help create their dream homes.

This role emphasizes customer service, teamwork, and meticulous attention to detail, with opportunities to advance and interact with executive leadership. Collaboration with Sales, Purchasing, and Trades ensures a smooth build and memorable homebuying experience.

Qualifications

• Prior design experience with a production homebuilder.
• Excellent customer service and communication skills.
• Detail oriented, organized, with strong follow-up.
• Ability to read blueprints and understand architectural plans.

Responsibilities

• Assist buyers with selections to customize their home.
• Enter customer information and selections into systems.
• Advise on interior design functions (color, budget).
• Coordinate with Sales, Purchasing, Trades to execute build.
• Communicate design center experience to buyers.

Skills

Customer service

Interior design

Communication skills

Team player

Attention to detail

Time management

Job description

About The Role:

Arbor & Elite Homes is seeking an enthusiastic, customer service and team-oriented Design Consultant for our Design Center located in Louisville, KY. We are seeking candidates with prior interior design experience with a home builder to offer design guidance and product knowledge to our Homebuyers as they make the interior and exterior selections for their dream home. Why Arbor? Are you looking for a dynamic career in a lively workplace committed to customer service? We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!

What’s In It For You?

• Base salary + bonus opportunities
• Advancement opportunities
• Exposure to executive leadership
• Team outings and company-sponsored volunteer events
• Opportunity to work with the largest new home builders in Indianapolis
• 4 weeks of Paid Time Off!
• Access to health and life insurance, 401(k), paid parental leave, tuition assistance, company discounts, etc.

What Will You Be Doing?

• Assisting buyers with making selections to customize their home
• Ensure that homebuyer(s) is aware of all options available
• Entering customer information/selections into computer systems
• Advise customers on interior design functions (with respect to color, functionality, budget)
• Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections
• Assist in determining market driven standard features and options
• Manage distribution of design center paperwork
• Communicate with Sales, Purchasing, Homeowners and Trades as required to successfully execute the homebuilding process
• Is knowledgeable and able to communicate the design center experience and the overall new home buying experience
• Other duties as assigned or expected

What Will You Bring?

• Prior design related experience with a production homebuilder preferred
• Excellent customer service skills
• Willingness to learn and adapt
• Detail oriented, self-disciplined and organized with excellent follow-up
• Ability to deal with conflict & set expectations
• Great listening skills and creative problem solving with the ability to find the root cause, as well as a solution
• Must be a team-player with an enthusiastic attitude
• Effective communication skills and a sense of urgency
• High level of integrity
• Good time management skills
• Strong interpersonal skills with attention to detail
• Strong computer skills
• Able to establish priorities and meet deadlines
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Must be current with design trends in a variety of styles
• Must have ability to read and understand architectural and structural blueprints
• Financial knowledge as it relates to residential mortgage loans
• Must be willing to work some evenings and weekends

Business Unit - Arbor Homes

At Arbor Homes our mission is to build great neighborhoods and homes for people to celebrate life. What does that mean exactly? We believe everyone deserves a beautiful home to call their own and that’s what we’re building every day. Owning a home is a key part to our country’s success and wealth accumulation typically comes from the appreciation of your home.

• Opportunity - Provide Opportunity for our employees and develop talent
• Family - Dedicated to remaining a big little company and drive for an engaged team
• Customers - Provide a high-quality product, on time, at an exceptional value
• Ethics - Operate our business with absolute integrity, instilling trust in every part of the company
• Processes - Committed to be an operationally excellent organization, resilient and results driven