Quality Assurance Manager

Clayton; Louisville (KY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Advancement opportunities

Exposure to executive leadership

Team outings and volunteer events

4 weeks of Paid Time Off

Health and life insurance

401(k)

Job summary

Arbor Homes seeks a Quality Assurance Manager to support the QA team in Louisville, KY. You will document findings from indoor and outdoor inspections of new home construction and communicate warranty coverage to customers.

The role requires strong written and verbal communication, and the ability to coordinate repairs while maintaining quality standards in residential construction.

Qualifications

• High school diploma or equivalent.
• Sound knowledge of residential new home performance standards.
• Excellent verbal and written communication skills.
• Strong organizational skills; able to problem solve.

Responsibilities

• Perform indoor and outdoor property inspections.
• Coordinate property repairs.
• Provide detailed inspections of new home construction.
• Photograph construction issues.
• Document information while reporting findings.
• Provide knowledge of home construction and performance standards.
• Communicate warranty basics to customers and set expectations.
• Attend QA team and other corporate meetings.

Skills

Quality assurance

Property inspections

Communication

Organizational skills

Problem solving

Education

High school diploma

Tools

Computer skills

Job description

Arbor & Elite Homes is seeking a Quality Assurance Manager to join our team located in Louisville, KY. This position will assist the procurement initiatives of our Quality Assurance team. We are seeking individuals with a working knowledge of new home construction. The ideal candidate will be able to document findings and have strong verbal and written communication skills.

Why Arbor?

Are you looking for a dynamic career in a lively workplace committed to customer service? We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets us apart among new home builders in Louisville, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!

What's In It For You?

• Advancement opportunities
• Exposure to executive leadership
• Opportunity to work with one of the largest new home builders in Louisville
• Team outings and company-sponsored volunteer events
• 4 weeks of Paid Time Off!
• Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.

What Will You Be Doing?

• Perform indoor and outdoor property inspections
• Coordinate property repairs
• Provide detailed inspections of new home construction
• Photograph construction issues
• Documenting detailed information while reporting your findings
• Provide a working knowledge of home construction and new home performance standards
• Communicate to customers basic warranty coverage and set proper warranty expectations
• Attend Quality Assurance team meetings and other required corporate meetings

What Will You Bring?

• High school diploma or equivalent
• Sound knowledge of residential new home performance standards
• Excellent verbal and written communication skills
• Strong organizational skills
• Ability to problem solve
• Basic phone and computer skills
• Good time management skills

Business Unit -

Arbor Homes