Quality Assurance Leader - QA/QC Supervisor

Sigan America LLC; Ottawa (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Sigan America LLC is a Personal Care manufacturer seeking an experienced Quality Engineer (Assurance/Quality Control) QA Supervisor to oversee QA/QC operations and ensure products meet quality, safety, and regulatory standards. This role requires supervising QA staff, implementing quality control procedures, and driving continuous improvement across manufacturing operations.

You will lead audits (FDA, UL, NSF, customer), CAPA development, and product release activities, while maintaining SOPs

Qualifications

• Bachelor’s degree in a scientific field; advanced degree preferred.
• Minimum 3–5 years of QA/QC experience in personal care, cosmetics, OTC, or pharma manufacturing.
• Deep knowledge of FDA, Health Canada, ISO, and cGMP; ISO 22716.
• Proven experience managing people, processes, audits, inspections, and customer programs.
• Strong leadership and communication skills; able to train high-performing teams.

Responsibilities

• Lead QA/QC teams across laboratory and production functions; ensure batch record review and deviation investigations.
• Oversee raw material, in-process, and finished product testing to specifications.
• Manage internal and external audits (FDA, UL, NSF, customer) including CAPA and closure.
• Establish and monitor quality metrics; identify trends and implement corrective actions.
• Collaborate with Operations, R&D, Regulatory, and Supply Chain to resolve quality challenges.
• Maintain and update SOPs, training programs, and documentation systems.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical skills

Problem-solving

Time management

Education

Bachelor’s degree in Chemistry, Biology, Engineering, or related scientific field

Tools

ABAS ERP

Visual QA

MasterControl

Job description

Sigan America LLC is a Personal Care manufacturer seeking an experienced Quality Engineer (Assurance/Quality Control) QA Supervisor to oversee QA/QC operations and ensure products meet quality, safety, and regulatory standards. This role requires supervising QA staff, implementing quality control procedures, and driving continuous improvement across manufacturing operations.

You will lead audits (FDA, UL, NSF, customer), CAPA development, and product release activities, while maintaining SOPs