Quality Assurance Supervisor: Lead Quality Systems

SIGAN AMERICA, LLC; Ottawa (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Sigan America is a rapidly growing personal care contract manufacturer seeking a seasoned Quality Engineer/QA Supervisor to oversee QA/QC operations. The role focuses on supervising QA staff, implementing comprehensive quality control procedures, and driving audits to ensure regulatory compliance across manufacturing sites.

You will manage testing of raw materials, in-process, and finished products, lead CAPA activities, update SOPs, and report quality metrics to leadership.

Qualifications

• Bachelor’s degree in Chemistry, Biology, Engineering, or related scientific field; advanced degree preferred.
• Minimum 3–5 years of QA/QC experience in personal care, cosmetics, OTC, or pharmaceutical manufacturing.
• Deep knowledge of FDA, Health Canada, ISO, and cGMP, ISO 22716 regulations.
• Proven experience managing people, processes, audits, regulatory inspections, and customer compliance programs.
• Strong leadership, communication, and problem-solving skills with the ability to train and develop high-performing teams.

Responsibilities

• Improve, develop, implement, and maintain quality systems.
• Lead QA/QC teams across laboratory and production functions, ensuring accurate batch record review, deviation investigations, and timely product release.
• Oversee raw material, in-process, and finished product testing, ensuring adherence to internal/external specifications.
• Manage internal and external audits (FDA, UL, NSF, customer audits), including preparation, hosting, CAPA development, and timely closure.
• Establish and monitor key quality metrics (OOS, complaints, recalls, right-first-time, first pass yield) to identify trends and implement corrective actions.
• Collaborate with Operations, R&D, Regulatory, and Supply Chain to proactively resolve quality challenges and support new product launches.

Skills

Quality Assurance

QA/QC Leadership

Regulatory Compliance

Audits

Team Supervision

Documentation

ERP & QMS

Problem Solving

Communication

Education

Bachelor's degree in Chemistry/ Biology/ Engineering

Advanced degree preferred

Tools

ABAS ERP

Visual

MasterControl

Job description

Sigan America is a rapidly growing personal care contract manufacturer seeking a seasoned Quality Engineer/QA Supervisor to oversee QA/QC operations. The role focuses on supervising QA staff, implementing comprehensive quality control procedures, and driving audits to ensure regulatory compliance across manufacturing sites.

You will manage testing of raw materials, in-process, and finished products, lead CAPA activities, update SOPs, and report quality metrics to leadership.