Quality Assurance Leader — ISO & Process Improvement

RXinsider LTD.; Heath, Northern (OH, KY); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) with company match

Paid time off

Job summary

Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives and serve as the site-level quality leader for our industrial laundry operations. The role partners with plant operations and corporate QA to ensure consistency, compliance, and performance across all quality systems.

This hands-on leadership position focuses on ISO 9001 certification, internal audits, and continuous improvement initiatives using Lean, Six Sigma, and Kaizen to drive process

Qualifications

• Bachelor’s degree in a technical or related field preferred.
• 2+ years of experience in Quality Assurance or Quality Control in a manufacturing or processing environment.
• Experience supporting ISO audits and ISO 9001 certification processes.
• Knowledge of quality systems, root cause analysis, and continuous improvement tools.
• Strong analytical and problem-solving skills with a hands-on approach.
• Ability to influence and communicate effectively across all levels of the organization.
• Highly organized, detail-oriented, and results-driven.

Responsibilities

• Serve as the primary point of contact for all quality-related matters at the plant level.
• Lead and develop site quality efforts in alignment with corporate Quality Assurance standards.
• Act as the on-site extension of the corporate QA function, ensuring consistency across locations.
• Provide guidance and training to supervisors and plant staff on quality expectations and standards.
• Maintain and support ISO 9001 certification compliance; lead internal audits, inspections, and documentation processes.
• Identify gaps, implement corrective actions, and track resolution to completion.
• Prepare reports summarizing audit findings, trends, and improvement actions.
• Lead root cause analysis and corrective/preventive actions (CAPA).
• Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
• Oversee all quality control activities (incoming materials inspection, in-process checks, final product verification).
• Investigate quality issues, non-conformances, and customer complaints.

Skills

Quality Assurance

Quality Control

Root cause analysis

Data analysis

Process improvement

Education

Bachelor's degree in technical field

Tools

ISO 9001

Job description

Prudential Overall Supply is seeking a Quality Assurance Supervisor to lead quality initiatives and serve as the site-level quality leader for our industrial laundry operations. The role partners with plant operations and corporate QA to ensure consistency, compliance, and performance across all quality systems.

This hands-on leadership position focuses on ISO 9001 certification, internal audits, and continuous improvement initiatives using Lean, Six Sigma, and Kaizen to drive process