Quality Assurance Leader – ISO Audits & Continuous Improvement

Quantix; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Quantix is seeking a mid-level Quality professional responsible for comprehensive quality management across DC and In-Plant operations. The role emphasizes ISO requirements, audits, nonconformances, claims handling, and training to sustain certifications and drive improvements.

Key duties include acting as Management Representative for audits, coordinating internal and external audits, and leading corrective actions. Strong documentation control and data analysis are essential to success.

Qualifications

• Must be detail oriented and hands-on in ISO requirements, documents, audits, claims, nonconformances, and training.
• Responsible for continuous improvement and driving updates to procedures, work instructions, forms, processes, systems, etc.
• Manage certifications and customer audits (ISO 9001, RCMS, C-TPAT, cGMP) and surveillance visits.

Responsibilities

• Act as Management Representative for all audits.
• Schedule and facilitate annual Executive Management reviews.
• Manage ISO audits and drive audit findings to closure.
• Manage implementation of and compliance with all quality management systems including documentation, internal and external audits.
• Schedule, coordinate and conduct internal audits, document findings and oversee implementation of corrective actions.
• Schedule, coordinate and participate in certification and other external audits, review audit findings and coordinate responses to findings and audit NCRs with appropriate department heads and process owners.
• The incumbent is the single point of accountability for providing satisfactory responses to all audit NCRs and findings in order to maintain certifications.
• Periodically review all management system documentation to determine if it is up to date and accurate.
• Make changes to documentation as needed.
• Incumbent is responsible for ensuring appropriate storage and control of all management system documents and records.
• Perform other duties necessary to ensure compliance with management systems and readiness for audits.
• Research, respond and drive closure to NCRs and service incidents, as needed to ensure timely responses to customers.
• Research, respond and drive closure to claims and potential claims, as to ensure timely responses to customers and timely closure of claims.
• Utilize and analyze data to drive continuous improvement.
• Develop metrics and create standard reports.
• Develop and conduct training.
• Be a champion and leader for management of change and continuous improvement.

Skills

Quality management

ISO requirements

Audits

Nonconformances

Training

Documentation

Job description

Quantix is seeking a mid-level Quality professional responsible for comprehensive quality management across DC and In-Plant operations. The role emphasizes ISO requirements, audits, nonconformances, claims handling, and training to sustain certifications and drive improvements.

Key duties include acting as Management Representative for audits, coordinating internal and external audits, and leading corrective actions. Strong documentation control and data analysis are essential to success.