Quality Assurance Leader - Donor Center Operations

ABO Plasma; Glassboro (NJ); On-site; USD 90,000 - 135,000; Full time

Job summary

ABO Plasma in Glassboro, NJ is seeking a Quality Assurance Manager to oversee QA functions at the donation center, ensuring compliance with SOPs, state and federal guidelines, OSHA, CLIA, cGMP, and PPTA. The role involves supervising QA staff, coordinating training, and driving CAPAs.

Responsibilities include audits, documentation reviews, KPI tracking, and collaboration with Center Management to maintain audit readiness and regulatory adherence.

Qualifications

• Excellent interpersonal, verbal and written communication skills appropriate for interactions with employees and donors.
• Certified in Reception Area, Plasma Processing and Donor Collection within 6 months of assignment.

Responsibilities

• Oversee all Quality Assurance functions at the collection center and ensure center is audit ready.
• Provide direct supervision of Quality personnel including scheduling, timecards, PTO approvals, and ensuring adequate QA coverage.
• Monitor and report Quality KPIs in line with corporate requirements.
• Oversee and train new QA staff members as needed.
• Review donor records, logs, forms, test results, proficiency testing, and equipment validations/qualifications.

Skills

Interpersonal communication

Microsoft Office

Bilingual English/Spanish

Education

High School Diploma or Equivalent

Associate Degree preferred

Tools

CPR Certification

Job description

ABO Plasma in Glassboro, NJ is seeking a Quality Assurance Manager to oversee QA functions at the donation center, ensuring compliance with SOPs, state and federal guidelines, OSHA, CLIA, cGMP, and PPTA. The role involves supervising QA staff, coordinating training, and driving CAPAs.

Responsibilities include audits, documentation reviews, KPI tracking, and collaboration with Center Management to maintain audit readiness and regulatory adherence.