Quality Assurance Investigator – OTC & Devices

Perrigouk; New York (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Family-oriented benefits

Job summary

Perrigo is seeking a detail-oriented professional to assist with investigations and documentation of quality-related complaints, consumer inquiries, and regulatory requests regarding OTC drug and device products. This role supports cross-functional teams to ensure timely and compliant investigations and written reports.

Responsibilities include coordinating documentation, working with Consumer Affairs and Pharmacovigilance staff, and communicating findings to consumers, healthcare professionals,

Qualifications

• Minimum of 2 years of experience in quality investigations or related fields.
• Experience handling consumer inquiries and regulatory reporting.
• Excellent written and verbal communication in English.

Responsibilities

• Coordinate documentation and investigation of quality-related complaints and adverse event reports for OTC drug and device products.
• Collaborate with Consumer Affairs and Pharmacovigilance teams to provide product information to consumers.
• Prepare final written reports and responses outlining investigation results for consumers or healthcare professionals.
• Interact with Quality & Compliance, Operations, Legal, Regulatory, and contract manufacturers; flag issues for regulatory reporting or recalls.
• Maintains and updates the database for tracking complaints and adverse event reports.

Skills

Quality investigations

Documentation

Regulatory inquiries

Cross-functional collaboration

Tools

Database management

Job description

Perrigo is seeking a detail-oriented professional to assist with investigations and documentation of quality-related complaints, consumer inquiries, and regulatory requests regarding OTC drug and device products. This role supports cross-functional teams to ensure timely and compliant investigations and written reports.

Responsibilities include coordinating documentation, working with Consumer Affairs and Pharmacovigilance staff, and communicating findings to consumers, healthcare professionals,