QA Engineer – StoreTech, PAR/POS & Payments (Quick Serve business)

Pointwest Technologies Corp; Louisville (KY); On-site; USD 85,000 - 120,000; Full time

Job summary

Pointwest Technologies Corp is seeking a Senior QA Engineer for Store Systems & POS Technologies in Louisville, KY. You will ensure end-to-end QA across store hardware, POS terminals, kitchen systems, and payment workflows in a fast-paced restaurant environment.

The role requires hands-on testing of hardware, software, and integrations across DSPs and payment networks, with emphasis on PCI-DSS compliance and accurate EOD reconciliation.

Qualifications

• 3–5+ years of QA experience focused on QSR store systems, POS (PAR Brink, Aloha, Toast) and payment terminals.
• Solid understanding of PCI-DSS compliance and EMV processing.
• Hands-on experience with API testing (Postman, Charles Proxy) to validate store-to-cloud payloads.

Responsibilities

• Store POS & Lab Management: Configure and test store hardware including PAR/Brink POS terminals, printers, cash drawers, and KDS screens.
• Complex Menu & Product Matrix: Validate pizza builder configurations and their translation from register to KDS screens.
• Delivery & Dispatch Systems: Test kitchen dispatch and delivery integrations including DSP handoffs (e.g., DoorDash Drive).
• In-Store Payments: Validate EMV, contactless NFC, and gift card transactions across terminal networks, including offline mode and till reconciliation.
• Franchise Enterprise Sync: Test EOD reporting, inventory updates, and enterprise menu pushes across locations.

Skills

QA experience

QSR store systems

POS systems

Payment terminals

API testing

Tools

Postman

Charles Proxy

Job description

QA Engineer – StoreTech, PAR/POS & Payments (Quick Serve business)

Job Title:

Senior QA Engineer – Store Systems & POS Technologies

Location:

Louisville, KY

Role Overview:

You will be responsible for end-to-end quality assurance across our client’s corporate and franchise store operations. Your focus will be on validating store-level hardware, PAR/Brink POS terminal software, kitchen dispatch routing, order injection from third-party delivery service providers (DSPs), and secure credit card/cash handling in a high-volume restaurant environment.

Responsibilities:

• Store POS & Lab Management: Configure and test physical store hardware rigs—including PAR/Brink POS terminals, receipt/kitchen printers, bump bars, cash drawers, and KDS screens mirroring actual store layouts.
• Complex Menu & Product Matrix: Validate complex pizza builder configurations (e.g., Epic Stuffed Crust, half-and-half toppings, extra sauce, dipping sauce default pairings) and their translation from the register to KDS prep screens.
• Delivery & Dispatch Systems: Test kitchen dispatch and delivery tracking integrations ( Driver App), including third-party delivery service provider (DSP) handoffs like DoorDash Drive.
• In-Store Payments: Validate EMV chip, contactless NFC, and gift card transactions across terminal networks (e.g., Verifone/Ingenico), including store offline mode card queuing and daily till reconciliation.
• Franchise Enterprise Sync: Test end-of-day (EOD) reporting syncs, store inventory updates, and enterprise menu management pushes across thousands of corporate and franchise locations.

Key Qualifications:

• 3–5+ years of QA experience centered on QSR Store Systems, POS (PAR Brink, Aloha, Toast), and Payment Terminals.
• Solid understanding of PCI-DSS compliance, EMV transaction processing, and store-level offline caching.
• Hands-on experience with API testing (Postman, Charles Proxy) to validate store-to-cloud transactional payloads.