QA Engineer – StoreTech, PAR/POS & Payments (Quick Serve business)

Pointwest-North America; Louisville (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Pointwest-North America is seeking a Senior QA Engineer to ensure end-to-end quality across store systems, POS technologies, and payment workflows in Louisville, KY. You will validate store hardware, software integrations, and third-party DSP handoffs, while adhering to PCI-DSS standards and EMV processing.

This role includes hands-on API testing and offline scenario validation across a high-volume restaurant environment.

Qualifications

• 3–5+ years of QA experience focused on QSR store systems, POS, and payment terminals.
• Strong knowledge of PCI-DSS compliance and EMV transaction processing.
• Experience validating API payloads across store-to-cloud integrations.

Responsibilities

• Configure and test store hardware rigs including PAR/Brink POS terminals, printers, bump bars, cash drawers, and KDS screens.
• Validate complex menu configurations and their translation from the register to KDS prep screens.
• Test kitchen dispatch and delivery tracking integrations, including DSP handoffs like DoorDash Drive.
• Validate EMV, NFC, gift card transactions across terminal networks, including offline mode queuing and till reconciliation.
• Test end-of-day reporting, store inventory updates, and enterprise menu management pushes across locations.

Skills

QA experience

Store systems

POS systems

Payment terminals

PCI-DSS compliance

EMV processing

API testing

Tools

Postman

Charles Proxy

Job description

Job Title: Senior QA Engineer – Store Systems & POS Technologies

Location: Louisville, KY

Role Overview

You will be responsible for end-to-end quality assurance across our client’s corporate and franchise store operations. Your focus will be on validating store-level hardware, PAR/Brink POS terminal software, kitchen dispatch routing, order injection from third-party delivery service providers (DSPs), and secure credit card/cash handling in a high-volume restaurant environment.

Responsibilities

• Store POS & Lab Management: Configure and test physical store hardware rigs—including PAR/Brink POS terminals, receipt/kitchen printers, bump bars, cash drawers, and KDS screens mirroring actual store layouts
• Complex Menu & Product Matrix: Validate complex pizza builder configurations (e.g., Epic Stuffed Crust, half-and-half toppings, extra sauce, dipping sauce default pairings) and their translation from the register to KDS prep screens
• Delivery & Dispatch Systems: Test kitchen dispatch and delivery tracking integrations ( Driver App), including third-party delivery service provider (DSP) handoffs like DoorDash Drive
• In-Store Payments: Validate EMV chip, contactless NFC, and gift card transactions across terminal networks (e.g., Verifone/Ingenico), including store offline mode card queuing and daily till reconciliation
• Franchise Enterprise Sync: Test end-of-day (EOD) reporting syncs, store inventory updates, and enterprise menu management pushes across thousands of corporate and franchise locations

Key Qualifications

• 3–5+ years of QA experience centered on QSR Store Systems, POS (PAR Brink, Aloha, Toast), and Payment Terminals
• Solid understanding of PCI-DSS compliance, EMV transaction processing, and store-level offline caching
• Hands-on experience with API testing (Postman, Charles Proxy) to validate store-to-cloud transactional payloads