Quality Assurance Documentation Leader

Emerson; Marshalltown (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

Tuition reimbursement

Paid parental leave

Vacation and holiday leave

Employee Assistance Program

Flexible time off

Job summary

Emerson is seeking a Quality Assurance Documentation Supervisor to lead a high‑tech production facility. The role focuses on safety, productivity, and quality documentation across cross‑functional teams in Marshalltown, IA.

The ideal candidate has supervisory experience, strong communication, and proficiency with MS Office. Join a dynamic environment that values continuous improvement and professional growth.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Previous supervisory experience or experience leading cross‑functional teams.
• Strong attention to detail, excellent oral and written communication skills, and solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook.
• Ability to motivate a team, utilizing strong organizational, planning, and decision‑making skills.

Responsibilities

• Maintain a safe working environment and promote positive safety behaviors.
• Assign and coordinate work to maximize productivity and production schedule; oversee day‑to‑day operations and personnel actions.
• Manage investigations of after‑shipment customer requests with timely, accurate responses.
• Develop metrics for manufacturing conformance and drive continuous improvement with regular reports to management.

Skills

Leadership / Supervisory

Communication

Attention to detail

MS Office

Organizational skills

Decision-making

Education

Associate degree or equivalent

Bachelor’s degree (preferred)

Job description

Job Description

If you are a passionate leader seeking growth, Emerson offers an exciting opportunity for you! As a Quality Assurance Documentation Supervisor, you will be integral to our dynamic and high‑tech production facility. Consider this an outstanding opportunity to join our skilled team dedicated to delivering first‑class service to our customers.

Responsibilities

• Maintain a safe working environment; demonstrate positive safety behaviors and attitudes.
• Assign and coordinate work to maximize productivity and attain production schedule. Oversee day‑to‑day operations, including authority for personnel actions. Maintain and enhance employee qualifications, identify training needs, and address qualification gaps.
• Manage and coordinate investigation of after‑shipment requests from customers, ensuring timely and accurate responses.
• Develop metrics to assess manufacturing conformance, including supplier documentation to ensure compliance and accuracy. Drive improvement of the metrics. Prepare necessary reports and provide regular feedback to management.

Who You Are

You identify and seize new opportunities. You make sound decisions, even in the absence of complete information. You effectively communicate in various settings: one‑on‑one, small and large groups, or among diverse styles and position levels. You are decisive and make high‑quality decisions, even when based on incomplete information or in the face of uncertainty.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Previous supervisory experience or experience leading cross‑functional teams.
• Strong attention to detail, excellent oral and written communication skills, and solid computer skills including MS Office Suite (Word, Excel, Access, PowerPoint) and MS Outlook.
• Ability to motivate a team, utilizing strong organizational, planning, and decision‑making skills.

Preferred Qualifications

• Bachelor’s degree with 2-3 years of related experience in manufacturing or quality.
• Demonstrated leadership abilities, including being disciplined, assertive, and energetic, to meet safety and production performance goals.
• Ability to manage multiple conflicting priorities with strong interpersonal and customer relationship skills.

Benefits & Culture

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive. We provide flexible, competitive benefits plans, including medical, dental, vision, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and flexible time off plans such as paid parental leave, vacation and holiday leave.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.