Quality Assurance & Continuous Improvement Inspector

IDEMIA Group; Exton (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

IDEMIA Group is seeking a dedicated professional responsible for ensuring all activities meet quality standards and minimize costs while maximizing customer satisfaction. This role involves leading reviews, ensuring KPI monitoring, managing audits, and resolving customer complaints.

The ideal candidate will communicate effectively with teams and customers to drive continuous improvement in quality processes and procedures, ensuring a high standard of delivery.

Qualifications

• Responsible for ensuring adherence to quality standards.
• Experience in managing audits and inspections.
• Ability to communicate effectively with internal and external stakeholders.

Responsibilities

• Lead regular reviews to improve business performance.
• Ensure KPIs meet business targets.
• Manage customer complaints and non-conformances.

Job description

IDEMIA Group is seeking a dedicated professional responsible for ensuring all activities meet quality standards and minimize costs while maximizing customer satisfaction. This role involves leading reviews, ensuring KPI monitoring, managing audits, and resolving customer complaints.

The ideal candidate will communicate effectively with teams and customers to drive continuous improvement in quality processes and procedures, ensuring a high standard of delivery.