Quality Assurance & Compliance Specialist

C2 Global Professional Services; Abilene (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match up to

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 Global Professional Services is seeking a dedicated Quality Assurance Specialist to perform routine monitoring, auditing, and observations ensuring policy compliance. The role emphasizes documenting program reviews and advising on improvements.

Ideal candidates will have knowledge of workforce development, regulatory requirements, and strong analytical and communication skills, with bilingual English/Spanish preferred. Office-based with standard hours and a focus on accuracy and outcomes.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Conducts monitoring and makes recommendations for improvement and maintains documentation on program reviews.
• Compiles required monitoring documents and submits responses to Quality Assurance Lead.
• Provides technical assistance on workforce services programs.
• Maintains knowledge on current and future programs to ensure compliance with laws and regulations.
• Performs other related duties as assigned.

Skills

Workforce dev knowledge

Project management

Legal/regulatory knowledge

Integrated Service Principles

Quality control / auditing

MS Office / data tools

Customer service

Problem solving

Communication skills

Data analysis and interpretation

Education

High School Diploma or GED

Associates or Undergraduate degree preferred

1–2 years relevant experience

Additional relevant work experience considered

Valid driver’s license and proof of insurance

Bilingual English/Spanish preferred

Job description

C2 Global Professional Services is seeking a dedicated Quality Assurance Specialist to perform routine monitoring, auditing, and observations ensuring policy compliance. The role emphasizes documenting program reviews and advising on improvements.

Ideal candidates will have knowledge of workforce development, regulatory requirements, and strong analytical and communication skills, with bilingual English/Spanish preferred. Office-based with standard hours and a focus on accuracy and outcomes.