Quality Assurance & Compliance Analyst

Firstpremier; Sioux Falls (SD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full medical benefits

Generous Paid Time Off

401(k) with company match

Free dental and vision coverage

Employee Assistance Program

Job summary

First PREMIER Bank is seeking a Quality Assurance Analyst in Sioux Falls, SD. This full-time position requires a proactive individual who will monitor regulatory developments, support compliance initiatives, and collaborate with operational teams. A bachelor’s degree and 2 to 3 years of experience in quality assurance are preferred.

The role involves preparing clear reports, conducting quality reviews, and driving continuous improvement initiatives. Join a recognized leader and enjoy comprehensive benefits including medical, dental, and generous paid time off.

Qualifications

• 2 to 3 years of experience in quality assurance, compliance, or internal audit.
• Ability to work independently with minimal guidance.
• Strong skills in creating, organizing, and prioritizing tasks.

Responsibilities

• Monitor regulatory developments affecting quality assurance practices.
• Prepare reports, policies, and presentations for compliance initiatives.
• Conduct end-to-end reviews of operational areas for quality management.

Skills

Quality Assurance

Analytical Skills

Regulatory Compliance

Communication

Data Interpretation

Education

Bachelor's degree in quality management or related field

Tools

Microsoft Office Suite

Verint

Genesys

Pega

Job description

First PREMIER Bank is seeking a Quality Assurance Analyst in Sioux Falls, SD. This full-time position requires a proactive individual who will monitor regulatory developments, support compliance initiatives, and collaborate with operational teams. A bachelor’s degree and 2 to 3 years of experience in quality assurance are preferred.

The role involves preparing clear reports, conducting quality reviews, and driving continuous improvement initiatives. Join a recognized leader and enjoy comprehensive benefits including medical, dental, and generous paid time off.