Quality Assurance Auditor & Process Improvement Lead

Reinke Manufacturing; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Reinke Manufacturing is seeking a Quality Assurance Coordinator to maintain and improve the quality system, audit processes, and document control. The role emphasizes updating the Quality Manual, training staff, and reporting key quality metrics across ReinCoat and Reinke operations.

The coordinator will manage customer complaint handling, initiate corrective/preventive actions, and support continuous process improvement projects to ensure conformance with ISO 9001-2008 standards.

Qualifications

• Two-year college/technical school associate degree or equivalent experience.
• Ability to communicate clearly, both written and verbal, and coordinate across teams.
• Experience with internal audits and implementing corrective actions is a plus.

Responsibilities

• Plan, conduct, and document internal audits within defined scope.
• Update and maintain the Quality Manual and related documents.
• Monitor quality metrics and report performance to leadership.
• Coordinate and document customer complaints and corrective actions.
• Develop processes and procedures to meet ISO 9001-2008 standards.
• Support training of employees on the Quality System and documentation.

Skills

Quality Assurance

Auditing

Documentation

Process Improvement

Communication

Education

Associate degree

Tools

Document Control Software

Job description

Reinke Manufacturing is seeking a Quality Assurance Coordinator to maintain and improve the quality system, audit processes, and document control. The role emphasizes updating the Quality Manual, training staff, and reporting key quality metrics across ReinCoat and Reinke operations.

The coordinator will manage customer complaint handling, initiate corrective/preventive actions, and support continuous process improvement projects to ensure conformance with ISO 9001-2008 standards.