Quality Assurance Auditor - Print Production (ESOP)

Financial Statement Services, Inc; Santa Ana (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) & Roth + ESOP

Medical, Dental, Vision & Life Ins.

Vacation, sick leave & holidays

Employee Assistance & Care Programs

Award programs

Job summary

Financial Statement Services, Inc in Santa Ana, CA is seeking a full-time Quality Assurance Auditor to ensure quality standards in a fast-paced mail production environment. The role requires keen attention to detail, strong time management, and the ability to log and reconcile postage and piece counts accurately.

The position offers a daytime schedule, with overtime and weekend shifts during high-volume cycles.

Qualifications

• High School Diploma or equivalent required.
• Strong time management, attention to detail and organization skills.
• Prior experience in a fast-paced production environment is Preferred.
• Prior experience that required focus on searching for and resolving errors quickly is a plus.

Responsibilities

• Perform initial check and approval sign-off of new jobs using an internal checklist.
• Perform random and frequent quality control checks on work in progress throughout shift.
• Research and resolve discrepancies with missing mail pieces, postage over rings and inaccurate piece counts.
• Accurately log disposition of any postage errors for reconciliation purposes.
• Confirm that work order packages have necessary documentation completed prior to the reconciliation process.
• Identify and recommend improvements to procedures and processes.
• Assist Client Services and Accounting departments with questions or issues relating to specific work orders.
• Process mail piece fixes daily by replacing damaged statements with reprinted statements.
• Communicate all issues to QA Supervisor in a timely manner.
• Assist the Mail Services team with production as needed or requested
• Overtime on as-needed basis; weekends may be required.

Skills

Attention to detail

Time management

Organizational skills

Production environment experience

Education

High School Diploma or equivalent

Job description

Financial Statement Services, Inc in Santa Ana, CA is seeking a full-time Quality Assurance Auditor to ensure quality standards in a fast-paced mail production environment. The role requires keen attention to detail, strong time management, and the ability to log and reconcile postage and piece counts accurately.

The position offers a daytime schedule, with overtime and weekend shifts during high-volume cycles.