Quality Assurance Auditor Level II

SkyWest Airlines; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

SkyWest Airlines is seeking a Quality Assurance Auditor to lead CASS audits and monitor FAA compliance across maintenance operations and service providers. This remote role requires travel to support audit activities and strong reporting skills.

You will plan schedules, analyze data for trends, and prepare clear audit reports. Proficiency with Microsoft Office and knowledge of Ops Specs are essential. A valid driver's license and ability to travel domestically and internationally are required.

Qualifications

• Strong written and verbal communication and report preparation.
• Proficient with Microsoft Office (Outlook, Teams, Word, Excel).
• Ability to learn quality management, audit, and database software.
• Working knowledge of FAA regulations and airline maintenance procedures.
• Experience interpreting manuals, Ops Specs, and regulatory requirements.
• Knowledge of auditing principles, root cause analysis, corrective action processes.
• Ability to work independently and manage multiple assignments.
• Valid driver's license and ability to travel domestically and internationally.

Responsibilities

• Reports to Lead QA Auditor and supports QA leadership.
• Performs CASS audits per FAA regs and manuals.
• Audits maintenance ops, facilities, processes, vendors, and service providers.
• Plans audit schedules and travel with internal and external stakeholders.
• Evaluates compliance, documents audit results, and prepares reports.
• Reviews corrective actions and follows through to closure.
• Assists in administration and improvement of CASS.
• Analyzes data to identify trends, risks, and improvement opportunities.
• Performs additional duties as assigned by QA leadership.

Skills

Auditing

Technical writing

Microsoft Office

Regulatory knowledge

Communication skills

Travel readiness

Independent work

FAA regulations

Tools

Quality management software

Audit software

Job description

About SkyWest

SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.

• Reports to the Lead Quality Assurance Auditor and works under the direction of Quality Assurance leadership.
• Conducts Continuing Analysis and Surveillance System (CASS) audits in accordance with FAA regulations, company manuals, and departmental procedures.
• Performs internal, external, special, and allocated audits of maintenance operations, facilities, processes, vendors, and service providers.
• Plans and coordinates audit schedules, travel, and audit activities with internal and external stakeholders.
• Evaluates compliance, documents audit results, and prepares audit reports using approved quality management systems.
• Reviews corrective actions and follows findings through resolution and closure.
• Assists in the administration and continuous improvement of the Continuing Analysis and Surveillance System (CASS).
• Analyzes audit and surveillance data to identify trends, risks, and opportunities for improvement.
• Performs additional duties as assigned by Quality Assurance leadership.
• Strong written and verbal communication skills, including technical writing and report preparation.
• Proficient with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
• Ability to learn and utilize quality management, audit, and database software.
• Working knowledge of FAA regulations, airline maintenance programs, manuals, and procedures.
• Experience interpreting manuals, procedures, Operations Specifications (Ops Specs), and applicable regulatory requirements.
• Knowledge of auditing principles, root cause analysis, risk assessment, and corrective action processes.
• Ability to work independently, manage multiple assignments, and meet deadlines.
• Valid driver's license and ability to travel domestically and internationally.

About SkyWest

SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.

Primary Job Duties

• Reports to the Lead Quality Assurance Auditor and works under the direction of Quality Assurance leadership.
• Conducts Continuing Analysis and Surveillance System (CASS) audits in accordance with FAA regulations, company manuals, and departmental procedures.
• Performs internal, external, special, and allocated audits of maintenance operations, facilities, processes, vendors, and service providers.
• Plans and coordinates audit schedules, travel, and audit activities with internal and external stakeholders.
• Evaluates compliance, documents audit results, and prepares audit reports using approved quality management systems.
• Reviews corrective actions and follows findings through resolution and closure.
• Assists in the administration and continuous improvement of the Continuing Analysis and Surveillance System (CASS).
• Analyzes audit and surveillance data to identify trends, risks, and opportunities for improvement.
• Performs additional duties as assigned by Quality Assurance leadership.
• Strong written and verbal communication skills, including technical writing and report preparation.
• Proficient with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
• Ability to learn and utilize quality management, audit, and database software.
• Working knowledge of FAA regulations, airline maintenance programs, manuals, and procedures.
• Experience interpreting manuals, procedures, Operations Specifications (Ops Specs), and applicable regulatory requirements.
• Knowledge of auditing principles, root cause analysis, risk assessment, and corrective action processes.
• Ability to work independently, manage multiple assignments, and meet deadlines.
• Valid driver's license and ability to travel domestically and internationally.

Minimum Requirements

• Strong written and verbal communication skills, including technical writing and report preparation.
• Proficient with Microsoft Office applications, including Outlook, Teams, Word, and Excel.
• Ability to learn and utilize quality management, audit, and database software.
• Working knowledge of FAA regulations, airline maintenance programs, manuals, and procedures.
• Experience interpreting manuals, procedures, Operations Specifications (Ops Specs), and applicable regulatory requirements.
• Knowledge of auditing principles, root cause analysis, risk assessment, and corrective action processes.
• Ability to work independently, manage multiple assignments, and meet deadlines.
• Valid driver's license and ability to travel domestically and internationally.

Preferred Qualifications

• FAA Airframe and Powerplant (A&P) Certificate.
• Experience in Part 121 airline maintenance operations.
• Experience conducting audits of maintenance providers, repair stations, fuel vendors, or aviation service providers.
• Level III 1A Authorization under C.A.S.E. procedures.
• Knowledge of quality assurance, surveillance, and compliance programs within the aviation industry.
• Fluency in English and Spanish.
• Previous supervisory, lead, or management experience.

Physical And Other Requirements

• This is a remote position that requires regular systemwide travel, typically 2-4 days per week
• Must be able to perform all physical requirements and essential job functions with or without a reasonable accommodation
• Ability to remain in a stationary position for extended periods of time
• Must be legally authorized to work in the United States for any employer without sponsorship
• This is a Department of Transportation safety-sensitive position.