Quality Assurance Associate — Documentation & Data

Permobil, Inc.; Pasco (WA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical benefits

HSA matching

401(k) with match

Job summary

Permobil, Inc. in Pasco, WA is seeking an Associate Quality Technician to support the Quality Assurance and Regulatory department with document control, training, and data reporting.

You will maintain controlled quality documents, review procedures, process change requests, and assist with RMA processing and quality data analyses. This is a full-time, first-shift role offering a stable schedule.

Join Permobil's manufacturing team and contribute to continuous improvement in quality systems.

Qualifications

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Responsibilities

• Maintain controlled quality documents, records, and related logs in support of the quality management system.
• Review, revise, and maintain standard operating procedures, standard work instructions, and other controlled documents as assigned.
• Proofread quality documents for clarity, consistency, readability, and grammatical accuracy.
• Process document change requests, including review, routing, distribution, and filing of controlled documentation in accordance with established procedures.
• Assign and maintain document numbers and ensure documents are updated to reflect the approved format.
• Support the migration, organization, and maintenance of quality records and legacy documentation in electronic document systems.
• Enter and maintain customer service feedback data in company systems.
• Receive, process, evaluate, and log return material authorizations (RMA) according to established procedures.
• Perform routine environmental walkthroughs in manufacturing areas and report observations as needed.
• Provide administrative support for meetings, including CAPA board, management review, and KPI meetings.
• Enter and update receiving inspection information as required.
• Assist functional areas in preparing quality-related documents for review and approval.
• Maintain training plans and support the development of quality management system training materials.
• Assist with monitoring training activities and reviewing training effectiveness.
• Gather, organize, analyze, and report quality data to support departmental needs.
• Support root cause analysis, data trending, and continuous improvement activities as assigned.
• Assist with audit preparation activities and support internal audit efforts as needed.
• Identify and communicate document management issues and potential process improvements to the manager.
• Perform other related duties as assigned.
• Highlight cross-functional collaboration and ownership.

Skills

Document control

Quality data analysis

Training support

SOP maintenance

Administrative support

RMA processing

Education

High school diploma or equivalent

Job description

Permobil, Inc. in Pasco, WA is seeking an Associate Quality Technician to support the Quality Assurance and Regulatory department with document control, training, and data reporting.

You will maintain controlled quality documents, review procedures, process change requests, and assist with RMA processing and quality data analyses. This is a full-time, first-shift role offering a stable schedule.

Join Permobil's manufacturing team and contribute to continuous improvement in quality systems.