Quality Assurance Assistant-BH

A Greater Hope; Victorville (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A Greater Hope in Victorville, CA is looking for a Quality Assurance Assistant to uphold high standards in behavioral health care. This role involves conducting compliance audits and evaluations of treatment effectiveness, as well as developing training programs for staff to ensure adherence to the latest practices. Applicants should have a high school diploma, with a Bachelor's preferred, and possess excellent communication skills. Join us to make a significant impact in improving the lives of those facing mental health challenges.

Qualifications

• HS Diploma with a preference for a Bachelor's degree.
• Basic knowledge of Electronic Health Records is preferred.
• Effective communication with clients and team members is essential.

Responsibilities

• Conduct regular audits to ensure compliance with healthcare laws.
• Evaluate treatment programs for effectiveness using data.
• Develop training programs for staff on current practices.

Skills

Excellent communication skills

Knowledge of Electronic Health Records

Understanding of insurance coverage and Medi-Cal

Education

HS Diploma; Bachelor's degree preferred

Job description

Job Details

Job Type: Full-time

Location: Victorville, CA

Field: Behavioral Health

Description

Do you have a passion for ensuring the highest standards of care in the field of behavioral health? Are you driven to improve the lives of individuals facing mental and behavioral health challenges? If you are ready to make a significant impact on the well‑being of others, then we have the perfect opportunity for you as a Quality Assurance Assistant at A Greater Hope Behavioral Health Clinic! Join our dynamic and compassionate team of behavioral health professionals, dedicated to providing exceptional care and support to those we serve.

As a Quality Assurance Assistant, you will play a crucial role in maintaining our clinic's reputation as a center of excellence and innovation in behavioral health.

Key Duties And Responsibilities

• Compliance Assurance: Upholding the highest ethical standards and industry regulations; conduct regular audits and reviews to guarantee full compliance with all relevant healthcare laws and accreditation standards.
• Outcome Evaluation: Harness the power of data to assess the effectiveness of our treatment programs; utilize evidence‑based practices and analytics to drive continuous improvement, ensuring our clients receive the best possible care.
• Training and Education: Develop and deliver training programs, workshops, and resources to keep our team up‑to‑date on the latest practices to help ensure positive audit results.
• Client Satisfaction: Lead initiatives to gather feedback and insights, helping us continually refine and enhance our services.
• Collaborative Teamwork: Work closely with clinicians, therapists, and administrative staff to foster a supportive and cohesive environment where everyone can thrive and provide their best care.

Requirements

• HS Diploma, Bachelor's degree preferred.
• Electronic Health Record knowledge preferred.
• Knowledge about insurance coverage and Medi-Cal.
• Must be able to effectively communicate with clients, team members, county or Medi‑Cal/Insurance Officials.
• Able to understand and/or critique basic progress notes and Medi‑Cal forms.
• Excellent communication skills; written and spoken English.
• Be able to obtain Criminal and Child Abuse Clearance from the State of California/Department of Justice.