Quality Assurance Analyst — Drive Reliable Insurance Software

ADP, Inc.; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with company match

Paid time off

Job summary

Citizens, Inc. is seeking a Quality Assurance Analyst to design and execute test plans, verify software quality, and report defects. You will work with IT, PMO, business analysts, and developers to ensure deliverables meet requirements and corporate quality standards.

The role emphasizes comprehensive testing across functional, regression, performance, and usability areas, with collaboration across departments to improve processes and outcomes. Strong communication is essential.

Qualifications

• 2+ years of experience in testing and test design.
• Understanding of software development lifecycle and testing methodologies.
• Excellent written and verbal communication skills.

Responsibilities

• Design and execute comprehensive test plans and test cases.
• Test software and systems for quality, usability, and compliance with requirements.
• Document defects with steps to reproduce and expected behavior.
• Collaborate with IT, PMO, business partners, and developers to align test strategies.
• Communicate test results and provide recommendations to stakeholders.

Skills

Testing & test design

SDLC understanding

Communication skills

Education

Bachelor’s Degree in Information Systems, Computer Science, or Business Administration

Tools

Azure DevOps

Job description

Citizens, Inc. is seeking a Quality Assurance Analyst to design and execute test plans, verify software quality, and report defects. You will work with IT, PMO, business analysts, and developers to ensure deliverables meet requirements and corporate quality standards.

The role emphasizes comprehensive testing across functional, regression, performance, and usability areas, with collaboration across departments to improve processes and outcomes. Strong communication is essential.