Quality Assurance Analyst - Customer-Centric, Agile Testing

U-Haul Co. of South Carolina; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Savings Plan

Paid holidays and vacation

Career advancement

Job summary

U-Haul is seeking a Quality Assurance Analyst to join their team in Phoenix, focusing on customer self-service applications used across the US and Canada. You will collaborate with developers to design and implement testing strategies, write test cases, and ensure high-quality releases in an Agile setting.

The role emphasizes customer-centric quality, cross-functional collaboration, and continuous improvement of testing processes, with opportunities for growth within the QA organization.

Qualifications

• Proficient in SQL and database concepts.
• Familiar with Agile and Scrum practices.
• Ability to design and develop test automation.
• Strong documentation and reproducibility skills.
• Clear written and verbal communication abilities.

Responsibilities

• Plan and execute testing for new and existing features with minimal supervision.
• Evaluate changes against user requirements using established tools.
• Write effective test cases and maintain traceability.
• Document defects with clear reproduction steps for developers.
• Provide concise docs and collaborate with Dev and Ops teams.

Skills

SQL

Agile/Scrum

Test automation

Documentation

Communication

Education

B.S. in CS/Engineering/Tech

1–2 years QA experience

Tools

Kibana

Grafana

Dynatrace

Job description

U-Haul is seeking a Quality Assurance Analyst to join their team in Phoenix, focusing on customer self-service applications used across the US and Canada. You will collaborate with developers to design and implement testing strategies, write test cases, and ensure high-quality releases in an Agile setting.

The role emphasizes customer-centric quality, cross-functional collaboration, and continuous improvement of testing processes, with opportunities for growth within the QA organization.