Quality Assurance Analyst: Agile, Customer-Focused Testing

U-Haul International

Phoenix (AZ)

On-site

USD 65,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental & Vision plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Job summary

U-Haul International is seeking a Quality Assurance Analyst to join a customer self-service focused team. The role collaborates with developers to design and implement testing for high-demand applications used across the US and Canada.

You will plan, design and execute tests, develop automated tests where applicable, and monitor applications using modern tooling. This on-site Phoenix position emphasizes collaboration with QA, Operations, and Development teams.

Qualifications

Bachelor's degree in Computer Science, Engineering or Technology OR 1–2 years of QA testing experience.
Experience with database concepts and SQL.
Understanding of Agile/Scrum methodologies.
Ability to develop test automation.
Strong communication skills for technical and non-technical audiences.

Responsibilities

Plan and execute testing for new and existing functionality with minimal supervision.
Evaluate changes against user requirements using established tools and guidelines.
Design, write and maintain effective test cases.
Document defects in a bug-tracking system and report findings to developers.
Create clear reproduction steps and communicate issues to teams.
Install and use software testing tools and monitoring dashboards (Kibana, Grafana, Dynatrace).
Monitor applications proactively and escalate as needed.
Contribute to automated tests and track progress in Agile sprints.