QA Engineer: Automation & Customer-Centric Testing

U-Haul; Phoenix (AZ); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

401(k) Savings Plan

Paid holidays and vacation

Employee Stock Ownership Plan

Descrizione del lavoro

U-Haul is seeking a Quality Assurance Analyst to join the customer self-service team. You will work closely with developers to design and implement tests for high-demand features used by customers across the US and Canada.

The role emphasizes customer-centric testing, strong communication, and proactive monitoring. A Bachelor's degree or 1–2 years QA experience is required, with on-site work in Phoenix, AZ.

Competenze

• Working knowledge of database structures and SQL usage.
• Understanding of Agile and Scrum methodologies.
• Ability to understand and develop test automation.
• Excellent time-management and organizational skills.
• Strong written and verbal communication skills.
• Ability to explain complex technical problems to nontechnical audiences.
• Ability to work independently with minimal supervision.
• Must be a U.S. citizen or provide work authorization for this position.

Mansioni

• Plan and execute testing for new and existing functionality, including low-risk and low-complexity bug fixes.
• Evaluate and test software changes according to user requirements using established tools and guidelines.
• Plan, design, and write effective test cases.
• Document software defects using a bug-tracking system and report findings to software developers.
• Provide developers with clear and concise documentation, including detailed problem descriptions and steps to reproduce issues.
• Install, maintain, and use software testing tools.
• Learn and use application monitoring and reporting tools, including Kibana, Grafana, and Dynatrace.
• Independently and proactively monitor applications for issues and follow established escalation procedures.
• Create work items for identified defects, including detailed reproduction steps.
• Understand and create automated tests.
• Track testing progress within an Agile environment.
• Communicate and troubleshoot issues reported by the Business Unit or Product Owner.
• Actively participate in team discussions and regularly collaborate with customers and development teams.
• Attend team meetings, including stand-ups and sprint planning sessions, on time and prepared.
• Coordinate effectively with Quality Assurance, Operations, and Development teams.

Conoscenze

SQL

Agile/Scrum

Test automation

Time management

Communication

Independent work

US work authorization

Formazione

Bachelor's degree in CS/Engineering/Technology

1-2 years QA testing

Strumenti

Kibana

Grafana

Dynatrace

Descrizione del lavoro

U-Haul is seeking a Quality Assurance Analyst to join the customer self-service team. You will work closely with developers to design and implement tests for high-demand features used by customers across the US and Canada.

The role emphasizes customer-centric testing, strong communication, and proactive monitoring. A Bachelor's degree or 1–2 years QA experience is required, with on-site work in Phoenix, AZ.