Quality Assurance Administrator

A Blessing of Hope; Columbus (NE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

Paid vacation

Paid sick leave

Paid holidays

Maternity leave

Job summary

A Blessing of Hope is seeking a Quality Assurance Administrator in Columbus, Ohio to support daily office operations. This full-time role reports to the Quality Assurance Supervisor and offers standard office hours (M-F 8a-5p) with a $22.00 hourly rate.

You will edit documents for DHHS submissions, maintain confidential records, and coordinate scheduling for staff and events. Ideal candidates have a high school diploma, at least two years of admin experience, and strong written and verbal

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years admin or office support experience.
• Proficient with Google Suite, Microsoft Office, and Monday.com.
• Excellent verbal and written communication skills.
• Strong multitasking and time management abilities.
• High attention to detail and professionalism.
• Ability to work independently and as part of a team.
• Proficiency in basic computer systems and office software.

Responsibilities

• Oversee and maintain smooth daily office operations, including cleanliness and organization, in a welcoming and professional manner.
• Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping.
• Maintain accurate records, files, and databases with strict confidentiality. Support scheduling and calendar management for staff and office events.

Skills

Verbal communication

Written communication

Multitasking

Time management

Attention to detail

Teamwork

Independence

Office software

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Office

Monday.com

Job description

Quality Assurance Administrator

Reports to: Quality Assurance Supervisor

Employee Status: Full-time

Compensation: $22.00 per hour

Job location: Columbus Office

Schedule: Standard Operating office hours (M-F 8a-5p)

Position Summary

The Quality Assurance Administrators supports the daily operations of the organization by providing administrative, operational, and general office support. This role is responsible for assisting with a wide range of tasks, including non-routine assignments, to ensure efficiency, organization, and a positive experience for staff, clients, and external partners.

Key Responsibilities

• Oversee and maintain smooth daily office operations, including cleanliness and organization, in a welcoming and professional manner.
• Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping.
• Maintain accurate records, files, and databases with strict confidentiality. Support scheduling and calendar management for staff and office events.

Minimum Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of admin or office support experience
• Proficient with Google suite, Microsoft Suite and Monday.com
• Excellent verbal and written communication skills.
• Strong multitasking and time management abilities.
• High attention to detail and professionalism.
• Ability to work independently and as part of a team.
• Proficiency in basic computer systems and office software

Preferred Qualifications

• Experience working in a human services or healthcare-related field
• Experience supporting scheduling, or internal operations
• Experience in human services or Family Services environments is a plus.

Benefits Overview (Full-Time Employees)

Health & Insurance

• Medical insurance (70% employer-paid for employees; 50% for dependents)
• Dental insurance
• Vision insurance
• Short-term disability (100% employer-paid)
• Life insurance (100% employer-paid)

Time Off & Leave

• Up to 10 days of paid vacation annually
• Up to 7 days (56 hours) of paid sick leave
• 8 paid holidays per year
• 6 weeks of 100% paid maternity leave after one year of Full-time employment*

Retirement

• 401(k) plan with employer contributions beginning after one year of employment

Core Competencies

• Organization and attention to detail
• Reliability and accountability
• Adaptability and problem-solving
• Professional communication
• Initiative and willingness to support team needs
• Commitment to maintaining a positive and service-oriented environment

Work Environment and Expectations

This role operates in a professional office setting and may require occasional flexibility to support operational needs. The Quality Assurance Administrator is expected to maintain confidentiality, demonstrate professionalism in all interactions, and contribute to a collaborative and supportive workplace culture.