Quality Assurance Administrator

A Blessing of Hope; Carriage House Estates (NE); On-site; USD 25,000 - 36,000; Full time

Job summary

A Blessing of Hope in Columbus, Nebraska is seeking a Quality Assurance Administrator to support daily office operations. This full-time, in-office role reports to the Quality Assurance Supervisor and carries a compensation of $22.00 per hour. Typical hours are M-F 8am-5pm.

Primary responsibilities include maintaining smooth operations, document review for DHHS submissions, and diligent record-keeping. The ideal candidate has a high school diploma and at least two years of admin experience,

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years admin or office support experience.
• Proficiency with Google Suite, Microsoft Office and Monday.com.
• Excellent verbal and written communication skills.
• Strong multitasking and time management abilities.
• Attention to detail and professionalism.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee and maintain smooth daily office operations in a welcoming and professional manner.
• Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping.
• Maintain accurate records, files, and databases with strict confidentiality.
• Support scheduling and calendar management for staff and office events.

Skills

Admin experience

Google Suite

Microsoft Office

Monday.com

Communication skills

Time management

Detail orientation

Team player

Education

High school diploma or equivalent

Tools

Monday.com

Microsoft Office

Google Workspace

Job description

Quality Assurance Administrator

Reports to: Quality Assurance Supervisor

Employee Status: Full-time

Compensation: $22.00 per hour

Job location: Columbus Office, In-Office

1609 23rd St

Columbus, Nebraska

68601-3519

Schedule: Standard Operating office hours (M-F 8a-5p)

Position Summary

The Quality Assurance Administrators supports the daily operations of the organization by providing administrative, operational, and general office support. This role is responsible for assisting with a wide range of tasks, including non-routine assignments, to ensure efficiency, organization, and a positive experience for staff, clients, and external partners.

Key Responsibilities

• Oversee and maintain smooth daily office operations, including cleanliness and organization, in a welcoming and professional manner.
• Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping.
• Maintain accurate records, files, and databases with strict confidentiality. Support scheduling and calendar management for staff and office events.

Minimum Qualifications

• High school diploma or equivalent required
• Minimum of 2 years of admin or office support experience
• Proficient with Google suite, Microsoft Suite and Monday.com
• Excellent verbal and written communication skills.
• Strong multitasking and time management abilities.
• High attention to detail and professionalism.
• Ability to work independently and as part of a team.
• Proficiency in basic computer systems and office software

Preferred Qualifications

• Experience working in a human services or healthcare-related field
• Experience supporting scheduling, or internal operations
• Experience in human services or Family Services environments is a plus.

Benefits Overview

(Full-Time Employees)

Health & Insurance

• Medical insurance (70% employer-paid for employees; 50% for dependents)
• Dental insurance
• Vision insurance
• Short-term disability (100% employer-paid)
• Life insurance (100% employer-paid)

Time Off & Leave

• Up to 10 days of paid vacation annually
• Up to 7 days (56 hours) of paid sick leave
• 8 paid holidays per year
• 6 weeks of 100% paid maternity leave after one year of Full-time employment*

Retirement

• 401(k) plan with employer contributions beginning after one year of employment

Core Competencies

• Organization and attention to detail
• Reliability and accountability
• Adaptability and problem-solving
• Professional communication
• Initiative and willingness to support team needs
• Commitment to maintaining a positive and service-oriented environment

Work Environment and Expectations

This is an in-office position requiring the Quality Assurance Administrator to work on-site at the designated office location during scheduled work hours. The role operates in a professional office setting and may require occasional flexibility to support operational needs. The Quality Assurance Administrator is expected to maintain confidentiality, demonstrate professionalism in all interactions, and contribute to a collaborative and supportive workplace culture.