Quality Associate Problem Solve

SCC Saddle Creek Corporation; Belton (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay with differentials

Medical/dental/vision benefits

HSA with employer contribution

401(k) match

Job summary

Saddle Creek Logistics Services is seeking a Problem Solve-Quality Associate to support the pick and pack area by inspecting totes, resolving barriers, and ensuring compliance with location protocols.

You'll maintain records, conduct refresher training, handle damaged materials, and communicate with teammates, supervisors, and other departments to promote accuracy and continuous improvement.

Qualifications

• Basic math calculations needed for daily tasks.
• General knowledge of computers and basic software.
• Experience in problem solving or quality roles are preferred.
• High school diploma or GED is required.

Responsibilities

• Inspect flagged totes to locate and resolve barriers.
• Maintain appropriate records.
• Conduct refresher training as required.
• Process damaged materials as directed.
• Effectively work and communicate with others in the organization.
• Inform supervisor of major or critical defects found during triage.
• Participate in location inventories.
• Other duties as assigned.

Skills

Basic math

General computer knowledge

Quality/Problem-solving experience

Read and interpret specs/drawings

Education

High school diploma or GED

Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits

• Weekly pay with skill pay and shift differentials
• Benefits package including medical, dental, vision and medical reimbursement
• Medical employee-only premium less than $10/week with wellness discounts
• HSA with annual employer contribution
• Weekly 401(k) match
• Vacation immediately upon hire
• 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Tuition reimbursement
• Company paid life insurance and short term disability

Problem Solve-Quality Associate

The Problem Solver/Quality Associate will prioritize assisting the pick and pack department with totes that have problems barring them from being processed and shipped to customers and work needed to ensure location Protocols and Standards are met. The focus will be ensuring product is handled to the customer's standards, reducing errors, and promoting continuous improvement.

RESPONSIBILITIES

• Inspect flagged totes to locate and resolve barriers.
• Maintain appropriate records.
• Conduct refresher training as required.
• Process damaged materials as directed.
• Effectively work and communicate with others in the organization.
• Inform problem solve Supervisor of major and/or critical defects found during triage.
• Participate in location inventories.
• Other duties as assigned.

KNOWLEDGE

• Capable of basic math calculations
• General knowledge of computers
• Previous Problem Solving or Quality experience
• High school diploma or general education degree (GED)

ABILITIES

• Able to lift, stand or walk constantly all shift as needed
• Able to lift up to 50 pounds
• Able to read and interpret specifications and drawings
• Ability to read English

ATTITUDE

• Self-motivated
• Maintains neat/organized work area and documentation
• Strong attention to detail

Saddle Creek is an Equal Opportunity employer and an Aff assertive Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Saddle Creek is in the logistics business. Over the past 60 years, our associates built Saddle Creek into what it is today by treating each other with respect and working together to succeed. Our people make a difference every day to our clients, to our business, and to each other. The growth and success we’ve experienced requires smart, dedicated people working in a supportive environment. Growing our family since 1966.