Quality Associate Problem Solve

Saddle Creek Logistics Services; Belton, Northern (MO, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Weekly pay with skill pay and shift d 

Benefits package including medical, d 

Medical employee-only premium less

HSA with annual employer contribution

Weekly 401(k) match

Vacation immediately upon hire

8 holidays per calendar year

Personal time after 90 days

EAP and identity theft protection

Tuition reimbursement

Company paid life insurance and short‑

Job summary

Saddle Creek Logistics Services is hiring for a Problem Solve-Quality Associate in a warehouse setting. The role focuses on assisting the pick and pack department, resolving barriers in totes, and ensuring adherence to location protocols and customer standards.

The position emphasizes accuracy, teamwork, and continuous improvement. Ideal candidates will have basic math skills, computer literacy, and prior problem‑solving or quality experience.

Qualifications

• High school diploma or GED required.
• Able to lift up to 50 pounds and stand/walk for the full shift.
• Capable of basic math and reading English.
• Willingness to work in a fast-paced warehouse environment.

Responsibilities

• Inspect flagged totes to locate and resolve barriers.
• Maintain appropriate records.
• Conduct refresher training as required.
• Process damaged materials as directed.
• Effectively work and communicate with others in the organization.
• Inform supervisor of major or critical defects found during triage.
• Participate in location inventories.
• Other duties as assigned.

Skills

Basic math

General computer knowledge

Problem solving experience

GED

Education

High school diploma or GED

Tools

Barcode scanners

Microsoft Windows basics

Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits:

• Weekly pay with skill pay and shift differentials
• Benefits package including medical, dental, vision and medical reimbursement
• Medical employee-only premium less than $10/week with wellness discounts
• HSA with annual employer contribution
• Weekly 401(k) match
• Vacation immediately upon hire
• 8 holidays per calendar year
• Personal time after 90 days
• EAP and identity theft protection
• Tuition reimbursement
• Company paid life insurance and short term disability

Problem Solve-Quality Associate

The Problem Solver/Quality Associate will prioritize assisting the pick and pack department with totes that have problems barring them from being processed and shipped to customers and work needed to ensure location Protocols and Standards are met. The focus will be ensuring product is handled to the customer's standards, reducing errors, and promoting continuous improvement.

RESPONSIBILITIES

• Inspect flagged totes to locate and resolve barriers.
• Maintain appropriate records.
• Conduct refresher training as required.
• Process damaged materials as directed.
• Effectively work and communicate with others in the organization.
• Inform problem solve Supervisor of major and/or critical defects found during triage
• Participate in location inventories.
• Other duties as assigned.

KNOWLEDGE

• Capable of basic math calculations
• General knowledge of computers
• Previous Problem Solving or Quality experience
• High school diploma or general education degree (GED)

ABILITIES

• Able to lift, stand or walk constantly all shift as needed
• Able to lift up to 50 pounds
• Able to read and interpret specifications and drawings
• Ability to read English

ATTITUDE

• Self-motivated
• Maintains neat/organized work area and documentation
• Strong attention to detail

Saddle Creek is an Equal Opportunity employer and an Affitive Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.

Since 1966, Saddle Creek has grown from a family-owned warehouse in Lakeland, Florida, into one of the country’s largest family-owned third-party logistics providers. From day one, our associates have helped build Saddle Creek into the company it is today—serving customers, supporting one another and living our values of service, respect, accountability and integrity.

Here, you can build your skills, do meaningful work, and be part of a team that values people.

Will you join us? Explore what it’s like to work at Saddle Creek by reading our Associates' Stories blog. You can also learn more about Saddle Creek careers, our culture and the opportunities available across our organization.