Quality Associate - 2nd Shift, Onsite (Warranty & CI)

JARP INDUSTRIES; Schofield (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

10 paid holidays

Medical, dental, and vision insurance

HSA and FSA options

Company-paid life and AD&D insurance

Short-term disability (STD)

Long-term disability (LTD)

Employee Assistance Program (EAP)

401k

Job summary

JARP INDUSTRIES is seeking a Quality Associate I for 2nd shift, onsite in Wisconsin. The role supports product quality through inspection, testing, and disposition of customer returns and incoming product, with cylinder testing, gage calibration, and root-cause analysis to drive improvements.

The position emphasizes cross-functional collaboration with Production, Engineering, and suppliers, along with supporting quality-system activities and audit readiness.

Qualifications

• Associate degree in Quality, Manufacturing, Engineering, Business, or related field preferred; equivalence considered.
• At least one year of experience in warranty, quality, manufacturing, customer service, or related industrial environment preferred.
• Experience with customer returns, nonconforming material, rework coordination, corrective action, and cost tracking preferred.
• Quality certifications such as ASQ are preferred.
• Ability to interpret drawings, specifications, and inspection results.

Responsibilities

• Assist with processing customer-returned product from receipt through evaluation, disposition, rework, and closure.
• Review return information, verify product condition and traceability, and coordinate containment or escalation when risks are identified.
• Perform cylinder testing, teardown, and evaluation to verify performance and document findings.
• Manage warranty costs by tracking customer debits and correlating supporting information.
• Lead and support cross-functional continuous-improvement projects to reduce warranty claims and cost.

Skills

Warranty processes

Quality systems

Root cause analysis

Communication

Organizational skills

MS Office

ERP systems

Metrology tools

Data-driven decisions

Education

Associate degree in related field

Tools

Gage calibration

Quality management software

Job description

JARP INDUSTRIES is seeking a Quality Associate I for 2nd shift, onsite in Wisconsin. The role supports product quality through inspection, testing, and disposition of customer returns and incoming product, with cylinder testing, gage calibration, and root-cause analysis to drive improvements.

The position emphasizes cross-functional collaboration with Production, Engineering, and suppliers, along with supporting quality-system activities and audit readiness.