Quality and Records Manager

Fashion Institute of Design & Merchandising; Woodcliff Lake (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading company in Corporate/Support Services is seeking a Quality and Records Manager to enhance quality culture and support QMS implementation. This full-time role in Woodcliff Lake, NJ, requires strong leadership and communication skills, along with a professional degree and extensive industry experience. Join a collaborative environment committed to inclusion and employee empowerment.

Qualifications

• At least 6 years of industry experience, including 3 years in related quality fields.
• Applicable quality certification or the ability to obtain one.

Responsibilities

• Serve as the local leadership representative for quality and support QMS implementation.
• Develop and maintain a comprehensive onboarding program for new employees.

Skills

Leadership

Communication

Collaboration

Risk Management

Education

Professional degree

Tools

MS Excel

MS Word

Adobe PDF

PowerPoint

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story: https://www.hdrinc.com/our-story

Each role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community but around the world.

Role Overview

In the role of Quality and Records Manager, you'll be responsible for:

• Serving as the local leadership representative for quality and supporting the implementation of the QMS. This includes working closely with area leadership and serving as the local representative of the quality office.
• Providing guidance and support to Project Managers regarding project plans (e.g., PMP, QMP, RMP), and identifying best practices.
• Coordinating with project quality managers on project support needs and sharing key project experiences.
• Reporting on QMS implementation, lessons learned, and audit resolution strategies to the Quality Office.
• Communicating updates and directives related to QMS and ILG to leadership and staff.
• Developing and updating processes supporting QMS and ILG requirements, and working cross-functionally to align local delivery processes.
• Developing and maintaining a comprehensive onboarding program to educate new employees about HDR's QMS.
• Responding to staff questions related to policies and procedures of the QMS.
• Identifying local opportunities for training and support based on quality-related issues.

Preferred Qualifications

• Strong commitment to enhancing quality culture among leadership and staff.
• Effective leadership skills and relationship management with area leadership, the Quality Office, and project teams.
• Ability to resolve conflicts and mitigate risks while maintaining business flexibility.
• High collaboration and self-awareness, with a focus on quality and risk management messaging.
• Alignment with HDR's brand promise and values.
• Ability to uphold project responsibilities and provide professional, ethical direction.
• Preference for local candidates.

Required Qualifications

• Professional degree or equivalent experience.
• At least 6 years of industry experience, including 3 years in related quality fields.
• Applicable quality certification or the ability to obtain one.
• Understanding of QMS fundamentals.
• Proven communication and engagement skills.
• Strong verbal and written communication, with interview experience.
• Proficiency with MS Excel, Word, Adobe PDF, and PowerPoint.

Our Values and Commitment

HDR is our company. We build on each other's experiences and perspectives to make great things possible daily. This fosters our collaborative culture, organizational trust, and connections with clients and communities.

As employee owners, we are committed to creating an inclusive environment where everyone is welcomed, valued, respected, and empowered to bring their authentic selves to work. Our Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) promote belonging and support engagement. Each group has an executive sponsor and is open to all employees.

Locations and Additional Details

Primary Location: Woodcliff Lake, NJ, United States

Other Locations: Newark, NJ; New York, NY; White Plains, NY; Pennington, NJ

Industry: Corporate/Support Services

Schedule: Full-time

Employee Status: Regular

Business Class: Marketing and Admin

Job Posting Date: May 16, 2025

HDR is committed to employment equity and is an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories or records.

Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges and are always looking for talented individuals to join our global teams.