Quality and Health Population Specialist

Yakima Neighborhood Health Services; Yakima (WA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Ten paid holidays

Paid leave / cash-out options

Retention bonuses

Job summary

Yakima Neighborhood Health Services, established in 1975, seeks a Quality Improvement/Compliance support role to drive accreditation and patient safety initiatives. You will help coordinate processes, data entry, and education for patients with care gaps in a community health setting.

The ideal candidate has a health or QA degree with 2 years of related experience, and strong organizational and communication skills. Bilingual English/Spanish is a plus in serving diverse patients.

Qualifications

• Bachelor’s Degree in health or quality assurance field.
• Two years related experience.
• Knowledge of Joint Commission expectations and processes, NCQA PCMH, and Community Health Centers preferred.
• Excellent organizational, analytical, and problem-solving skills.
• Proficient verbal and written communication skills; bilingual in English/Spanish preferred.
• Ability to multi-task and manage disparate assignments.

Responsibilities

• Assist with implementation of processes for accreditation, quality improvement, patient safety and patient relations.
• Ensure alignment with organizational goals and regulatory requirements.
• Schedule patients with identified care gaps and reduce barriers to care.
• Educate patients about addressing care gaps for health and well-being.
• Perform data entry to support quality assurance activities.
• Research information related to quality improvement and accreditation as needed.

Skills

Organizational skills

Analytical skills

Problem solving

Verbal communication

Written communication

Bilingual English/Spanish (preferred)

Education

Bachelor’s degree in health or quality assurance

Job description

Who We Are:

Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Pediatrics, Vision Care and Pharmacy. Our mission is to improve the quality of life and equity in our communities by providing accessible and integrated health and social services, ending homelessness and offering unique learning opportunities for students of health professions.

Why Work at Yakima Neighborhood Health Services?

YNHS offers great compensation for this position, with a starting wage of $22-$25.30 an hour, along with high value benefits of employer provided medical, dental, vision, life, disability and retirement insurances. To support our team, we also provide ten paid holidays, flexible amounts of paid leave and/or cash-out options, and retention bonuses to reward commitment to our mission.

Our Ideal Candidate:

We are looking for a team member that is passionate about serving and caring for our community of patients, has a great attention to detail and loves working on a team. Some technical requirements for this position are:

• Bachelor’s Degree in health or quality assurance field, plus two years related experience.




• Knowledge of Joint Commission expectations and processes, NCQA Patient Centered Medical Home, and Community Health Centers preferred.




• Excellent organizational, analytical, and problem-solving skills.




• Proficient verbal and written communication skills. Convenient if bilingual in English/Spanish.




• Ability to multi-tasks and manage disparate assignments well.




• Highly skilled to speak clearly and concisely as well as read, understand, and follow oral and written instruction.

Day to Day:

• Responsible for assisting the organization with implementation of processes specific to accreditation, quality improvement and assurance, patient safety, patient relations.




• Ensure alignment with organizational goals and regulatory requirements.




• Facilitate the scheduling of patients with identified care gaps and the reduction of barriers to care.




• Provide education to patients with identified care gaps regarding the importance of addressing these gaps for health and well-being.




• Performs necessary data entry to assist in quality assurance activities.




• Research information related to quality improvement and quality & accreditation as needed/directed.




• Assist in coordinating meetings, activities, and events as needed.




• Assist Chief Quality and Compliance Officer as needed and/or directed.




• Assist administrative staff as needed and/or directed.




• Represent YNHS in local meetings as requested.




• Maintain organized, clean, efficient and confidential work area.




• Perform related work and other tasks as requested.