Quality Analyst, Content Moderation (TH-ENG)

Gear Inc; United States; In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid vacation days

Annual Leave

Group Health Insurance

Open and honest culture

Descrizione del lavoro

A leading evaluation company in the United States is seeking a Quality Analyst to oversee content moderation efforts. The successful candidate will conduct daily monitoring and reviews while maintaining quality performance standards. Strong English communication and data analysis skills are required. An attractive compensation package is offered, including health insurance and paid vacation days. This role promotes an open culture where employees are valued and empowered to grow professionally.

Competenze

• 1+ years experience in Content Moderation, QA, or Customer Services.
• Ability to work independently with minimal supervision.
• Experience in providing training.

Mansioni

• Conduct daily monitoring, reviews, and assessments.
• Prepare documentation and measure quality performance.
• Conduct data analysis to identify areas for improvement.
• Review client claims and non-compliance issues.
• Evaluate and audit team quality including reports.

Conoscenze

English communication (C1 Level)

Data analysis

Pattern detection and interpretation

MS Office proficiency

Google Products proficiency

Training experience

Formazione

Bachelor's Degree or Higher

Descrizione del lavoro

A leading evaluation company in the United States is seeking a Quality Analyst to oversee content moderation efforts. The successful candidate will conduct daily monitoring and reviews while maintaining quality performance standards. Strong English communication and data analysis skills are required. An attractive compensation package is offered, including health insurance and paid vacation days. This role promotes an open culture where employees are valued and empowered to grow professionally.