A leading evaluation company in the United States is seeking a Quality Analyst to oversee content moderation efforts. The successful candidate will conduct daily monitoring and reviews while maintaining quality performance standards. Strong English communication and data analysis skills are required. An attractive compensation package is offered, including health insurance and paid vacation days. This role promotes an open culture where employees are valued and empowered to grow professionally.
Qualifications
1+ years experience in Content Moderation, QA, or Customer Services.
Ability to work independently with minimal supervision.
Experience in providing training.
Responsibilities
Conduct daily monitoring, reviews, and assessments.
Prepare documentation and measure quality performance.
Conduct data analysis to identify areas for improvement.
Review client claims and non-compliance issues.
Evaluate and audit team quality including reports.
Skills
English communication (C1 Level)
Data analysis
Pattern detection and interpretation
MS Office proficiency
Google Products proficiency
Training experience
Education
Bachelor's Degree or Higher
Job description
A leading evaluation company in the United States is seeking a Quality Analyst to oversee content moderation efforts. The successful candidate will conduct daily monitoring and reviews while maintaining quality performance standards. Strong English communication and data analysis skills are required. An attractive compensation package is offered, including health insurance and paid vacation days. This role promotes an open culture where employees are valued and empowered to grow professionally.