Quality Analyst-2

Universal Logistics Holdings Inc.; Mesa (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Universal Logistics Holdings Inc. via Logistics Insight Corporation in Mesa, AZ seeks a detail‑oriented Logistics Analyst for 2nd shift (Mon–Fri 1:30pm–11:30pm). You will analyze inventory defects, monitor productivity, SOP compliance, and KPI performance to support customer satisfaction and invoicing accuracy.

Proficiency in Excel is essential; SAP and EWM experience is a plus. Associate’s Degree preferred but not required; 40‑hour work week in a fast-paced logistics environment.

Qualifications

• Experience in logistics or distribution center environment preferred
• Ability to work up to 40 hours per week
• Strong organizational skills
• Excellent written and verbal communication
• Proficient with office software (MS Office)

Responsibilities

• Analyze customer-reported defects on inventory
• Monitor daily productivity, SOP compliance, KPI performance and invoicing
• Interact with the customer on a daily basis and ensure customer satisfaction
• Prepare reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepancies
• Investigate (and correct) any quality related issues
• Other tasks delegated by the customer and/or Quality Supervisor

Skills

Excel

Customer communication

Analytical thinking

Education

Associate degree preferred

Tools

SAP

EWM

Job description

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings.Our operation is based in Mesa, AZ and supports Boeing Aerospace in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support.Shifts Available:2nd shift:Monday - Friday from 1:30pm - 11:30pmResponsibilities will include but not be limited to:Analysis of customer reported defects on inventoryMonitoring daily productivity, SOP compliance, KPI performance and invoicingInteracting with the customer on a daily basis and ensuring customer satisfactionExpert in Microsoft (Excel) – Other systems: SAP & EWMVarious reports related to production, quality, safety, timeliness, staffing, maintenance, and discrepanciesInvestigate (and correct) any quality related issuesOther tasks delegated by the customer and/or Quality SupervisorThe successful candidate will possess the following qualities:Experience in transportation, logistics or distribution center environment preferredAble to work a maximum 40 hour work week.Strong organizational skillsExcellent written/verbal communication skillsModerate proficiency with office based softwareAbility to work a flexible scheduleAssociate’s Degree preferred but not required