Quality Administrator USA — QA & Compliance

Royal Ingredients Group; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with company contribution

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Company holidays

Flexible work environment

Career development

Job summary

Royal Ingredients Group is seeking a Quality Administrator USA to oversee core administrative quality activities for the USA and Canada. You will manage questionnaires, portals, and quality documentation, serving as the operational quality link between the USA and our Head Office in Alkmaar, Netherlands.

You’ll report to the Quality Manager in Alkmaar with day-to-day guidance from the Operations Director USA. The role is office-based in the Chicago or St. Louis area.

Qualifications

• Based in the Chicago or St. Louis area.
• A relevant degree in Quality Management, Food Safety or a comparable field.
• Experience in quality assurance, food safety, supplier quality or compliance support.
• Familiarity with US food safety requirements, FSMA and preferably PCQI certification, or willingness to obtain this.
• Knowledge of HACCP, supplier documentation, traceability and corrective action follow-up.
• A structured, accurate and detail-oriented way of working, with the ability to organize priorities and meet deadlines.

Responsibilities

• Complete and follow up supplier and customer questionnaires and requests.
• Collect and check information and ensure timely responses.
• Prepare and share statements, certificates and quality documentation.
• Keep supplier and customer information accurate and up to date.
• Monitor document validity and follow up missing or expired documents.
• Support supplier, customer, warehouse and third-party quality activities.
• Coordinate product samples, testing requests and analysis results.
• Support traceability exercises, mock recalls, audits and warehouse visits.
• Support quality training activities.
• Provide day-to-day quality support to internal and external stakeholders.
• Coordinate routine quality topics with the Head Office Quality team.
• Escalate recurring or business-critical quality issues when needed.

Skills

Quality assurance

Food safety

Supplier quality

Compliance support

Documentation management

Stakeholder communication

Education

Quality Management or related field

Food Science or Food Safety

Comparable field

Job description

Royal Ingredients Group is seeking a Quality Administrator USA to oversee core administrative quality activities for the USA and Canada. You will manage questionnaires, portals, and quality documentation, serving as the operational quality link between the USA and our Head Office in Alkmaar, Netherlands.

You’ll report to the Quality Manager in Alkmaar with day-to-day guidance from the Operations Director USA. The role is office-based in the Chicago or St. Louis area.