Quality Administration & Compliance Coordinator (USA)

cefetragroup; United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company contribution

Comprehensive medical, dental, and eye

Paid vacation and holidays

Job summary

Royal Ingredients Group, USA, seeks a Quality Administrator to oversee core administrative quality activities for the USA and Canada, ensuring questionnaires, customer portals and documentation are accurate and up to date.

You will act as the operational link to the Head Office Quality team in Alkmaar, Netherlands, reporting to the Quality Manager USA with day-to-day guidance from the Operations Director USA. The role is primarily office-based in the Chicago or St. Louis area.

Qualifications

• Degree in Quality Management, Food Science, Food Safety or equivalent.
• Experience in quality assurance, food safety or supplier quality.
• Familiarity with US FSMA and PCQI certification (or willingness to obtain).
• Knowledge of HACCP, supplier documentation, traceability and CAPA.
• Structured, accurate, detail-oriented with ability to prioritize and meet deadlines.

Responsibilities

• Complete and follow up supplier and customer questionnaires and requests.
• Collect and check information and ensure timely responses.
• Prepare and share statements, certificates and quality documentation.
• Keep supplier and customer information accurate and up to date.
• Monitor document validity and follow up missing or expired documents.
• Support supplier, customer, warehouse and third-party quality activities.
• Coordinate product samples, testing requests and analysis results.
• Support traceability exercises, mock recalls, audits and warehouse visits.
• Support quality training activities.
• Provide day-to-day quality support to internal and external stakeholders.
• Coordinate routine quality topics with the Head Office Quality team.
• Escalate recurring or business-critical quality issues when needed.

Skills

Quality assurance

FSMA knowledge

PCQI certification

HACCP knowledge

Traceability

Documentation management

Education

Quality Management

Food Science

Food Safety

Job description

Royal Ingredients Group, USA, seeks a Quality Administrator to oversee core administrative quality activities for the USA and Canada, ensuring questionnaires, customer portals and documentation are accurate and up to date.

You will act as the operational link to the Head Office Quality team in Alkmaar, Netherlands, reporting to the Quality Manager USA with day-to-day guidance from the Operations Director USA. The role is primarily office-based in the Chicago or St. Louis area.