Quality Account Manager I - Client-Facing QA

PCI TRGR Penn Pharmaceutical Services Ltd; Philadelphia (Philadelphia County); On-site; USD 60,000 - 78,000; Full time

Job summary

PCI Pharma Services is seeking an Associate Quality Account Manager I to support coordinating quality activities for a designated customer-focused team, ensuring goals are met on time and within budget. This role involves QA liaison, document control, and continuous improvement across quality processes.

Responsibilities include reviewing master packaging instructions, batch records, and contributing to quality metrics.

Qualifications

• Associate degree in a related field and/or 1-3 years related experience.
• Basic Mathematical Skills.
• Intermediate computer skills and ability to handle more complex computer tasks.
• Full Professional Proficiency: speak, read, and write fluently and accurately at professional level.
• High Reasoning: solve practical problems with multiple variables.
• Ability to interpret a variety of instructions.

Responsibilities

• Coordinate quality activities for a designated customer-focused team to meet goals on time and within budget.
• Create, update and peer review Master Packaging Instructions and specifications for internal and customer approvals.
• Assist with batch record reviews to ensure cGMP and customer requirements.
• Serve as primary QA contact for assigned customer accounts and liaise on quality documentation.
• Track and resolve document-related issues across departments and customers.
• Support populating quality-related metrics and KPIs for team performance.

Skills

Basic Math

Computer literacy

Professional communication

Problem solving

Instruction interpretation

Education

Associate degree in related field

Job description

PCI Pharma Services is seeking an Associate Quality Account Manager I to support coordinating quality activities for a designated customer-focused team, ensuring goals are met on time and within budget. This role involves QA liaison, document control, and continuous improvement across quality processes.

Responsibilities include reviewing master packaging instructions, batch records, and contributing to quality metrics.